Operations Research Analyst

Job Description

Position Title  : Ops Research Analyst        
Function         : Operations-IOCC 
Grade             : Associate Manager 
Role Level      : D2 
Location         : Gurugram
Reports To     : Lead ORA   

A. Job Purpose

• Drive strategic optimization initiatives, leveraging operational research methodologies to enhance efficiency, resource allocation, and overall performance in the IOCC.


• Provide predictive decision support to the Day of Operations (DOPs) through advanced analytics, ensuring real-time insights and data-driven decisions for seamless operations leading to and OTP.

B. Key Accountabilities

Strategic Activities

• Develop and implement strategic plans for the Ops Research team to optimize operational processes.


• Collaborate with other teams to align operational strategies / mitigations to meet overall company objectives.

• Provide recommendations for delays with mitigations to prevent recurrence based on data driven insights through accurate analysis of various data points for the operations function.


• Responsible for sharing detailed analysis for DDRMs, COPs, Washups and Task Force meetings


• Assess various data collection methods, analytics tools, and processes for the operations research team.

• Oversee resource allocation optimization and work closely with the Head of DOPs to ensure optimal utilization through data-driven solutions.

Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.

C. Skills Required for the role 

• Technology Integration


• Project Management


• Advanced Analytical Proficiency


• Planning & coordination skills 


• Stakeholder Management skills

D. Key Interfaces

• Head of DOPs : Regular communication with Head of DOPs is essential to ensure seamless integration of the Ops Research team's initiatives within the broader goals of the Day of Operations.


• Ops Research Team Members: Regular interaction is crucial for providing guidance, fostering collaboration, and ensuring effective execution of operational research methodologies to enhance day-of-operations efficiency.


• Cross-Functional Teams: Work closely with teams from different departments such as scheduling, dispatch, to gather and analyze data for comprehensive decision support.

E. Educational and Experience Requirements

Minimum Education Requirement

Bachelor’s / Master’s degree or its Equivalent. Data Analytics within airline operations would be preferred.

Experience

• Minimum Requirement

2+ years of relevant experience in airline operations, operational research, data analytics or a closely related field.

• Desired

• 5+ years of relevant experience in airline operations, operational research, data analytics or a closely related field.


• Exposure to operational research, with a focus on day-of-operations activities within an airline or similar industry.