Oracle EBS Techno Funtional Consultant SCM

Experience required  - 5 plus years

We are seeking an experienced Oracle EBS
SCM Techno-Functional Consultant to join our global support team. This role is
responsible for end-to-end incident resolution, issue triaging, defect
analysis, and ensuring seamless operation of core SCM processes within Oracle
E-Business Suite R12.2.x. The ideal candidate should possess deep functional
process knowledge combined with strong technical troubleshooting skills,
especially in complex, integrated environments involving WMS, 3PLs, and
external platforms.

Key Responsibilities:

Functional Support:

•Serve as the primary point of contact
for Oracle SCM modules including Order Management, Inventory, Purchasing,
Shipping, and Planning.

•Troubleshoot and resolve functional
issues such as incomplete orders, failed shipments, PO errors, and planning
exceptions.

•Analyze business process deviations and
data inconsistencies impacting Order-to-Cash (O2C) and Procure-to-Pay (P2P)
flows.

•Collaborate closely with business users,
planners, and fulfillment teams to provide proactive support and process
continuity.

•Participate in issue triage bridges,
identify workarounds, and validate business-impacting fixes.

•Support period-close and quarter-close
operations, ensuring timely resolution of critical issues. Technical Support:

•Investigate and resolve technical issues
in custom objects, interfaces, workflows, and concurrent programs.

•Perform code analysis of PL/SQL
packages, Oracle Forms/Reports, BI Publisher outputs, and workflows to identify
root causes.

•Troubleshoot SOA/OSB middleware-based
integrations with external platforms such as HighJump WMS, 3PLs, B2B, and
eCommerce systems.

•Work with DBAs and infrastructure teams
for performance tuning, concurrent request delays, and database-level
investigations.

•Apply approved scripts for data
correction in compliance with change control policies.

•Document root causes and develop
knowledge base articles for repeat issue prevention.

Required Skills & Experience:

Functional Proficiency:

•Strong domain knowledge in Supply Chain
business processes—Order Management, Procurement, Fulfillment, Inventory,
Planning etc..