Title: Oracle Fusion Solution Architect & Managed Services Lead

Experience: 12+ Years
Location: Pune /Hybrid

Role Overview

We are seeking an experienced Oracle Fusion Solution Architect & Managed Services Lead to drive Oracle Cloud ERP Managed Services (AMS/RTB) for a global US-based customer. The ideal candidate will combine strong Oracle Fusion functional and technical expertise with team leadership, service delivery management, and customer-facing responsibilities.

Key Responsibilities

Leadership & Service Delivery

• Lead and manage a cross-functional team of Oracle Functional Consultants, OIC Developers, Reporting Analysts, and Support Engineers.
• Own end-to-end Oracle Fusion AMS delivery, ensuring SLA/KPI compliance and operational excellence.
• Act as the primary customer-facing lead and escalation point for critical incidents and service issues.
• Drive resource planning, team development, stakeholder management, and continuous improvement initiatives.

Solution Architecture

• Provide architecture leadership across Oracle Financials Cloud (GL, AP, AR, Cash Management, Fixed Assets, Revenue Management), Subscription Management, and Advanced Collections.
• Review and govern solution designs, integrations, extensions, security controls, and best practices.
• Support enterprise processes including Quote-to-Cash (Q2C), Order-to-Cash (O2C), and Record-to-Report (R2R).

Integration & Technical Leadership

• Provide hands-on expertise in Oracle Integration Cloud (OIC), REST/SOAP APIs, and enterprise integrations.
• Manage integrations with Salesforce CPQ/Apttus, Zuora Billing & RevPro, MuleSoft, Concur, Avalara, YayPay, CyberSource, Adyen, Bank of America, and JPM Chase.
• Resolve complex integration, synchronization, and data integrity challenges.

Reporting, Governance & Automation

• Lead reporting initiatives using OTBI, BI Publisher, Financial Reporting Studio, and Oracle Fusion Data Intelligence (FDI).
• Drive automation, observability, AI adoption, Oracle quarterly release management, and service improvements.
• Ensure compliance with SOX, ITGC, audit, change management, and governance standards.

Required Qualifications

• 12+ years of Oracle ERP experience, including 5+ years in Oracle Fusion Cloud.
• Proven experience leading Oracle Managed Services (AMS/RTB) engagements and global delivery teams.
• Strong expertise in Oracle Financials Cloud, Subscription Management, and Advanced Collections.
• Hands-on experience with Oracle Integration Cloud (OIC).
• Strong understanding of Q2C, O2C, and R2R business processes.
• Experience working directly with US-based customers and offshore teams.
• Familiarity with Salesforce, Zuora, MuleSoft, ServiceNow, Jira, and Datadog.

Key Skills

• Oracle Fusion Financials Cloud
• Oracle Integration Cloud (OIC)
• AMS/Managed Services Leadership
• Solution Architecture
• Stakeholder & Team Management
• Incident & Service Delivery Management
• Reporting & Analytics
• Automation & Governance

Preferred Attributes

• Strong ownership and accountability mindset.
• Excellent communication and executive stakeholder management skills.
• Customer-focused with strong problem-solving abilities.
• Flexible to collaborate across US time zones and support critical business operations when required.