Order Confirmation Executive

Company : VFulfill

Job Type : Full Time

Gurgaon Kty., 122001

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Order Confirmation Executive

About Vfulfill :- vFulfill is an end-to-end COD Dropshipping Enablement Solution for online sellers

wherein they can dropship in India & US without having to source, stock or even deliver products to

their end customer. We have partnered with leading sourcing & logistics companies like FedEx,

BlueDart, Delhivery, Xpressbees across India & China. Hence, our partners never worry about

sourcing, shipping, cash collection or managing returns, and instead they focus on the things which

matter – like getting orders on their stores and growing their business to unimaginable heights.

For more information visit :- https://vfulfill.io/

About the Position:

• Job Title : Order Confirmation Executive

• Domain Expertise: Operations

• Location: Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102

• Report to :This is an individual contributor role and position will report to Operations

Head.

• Working Days: 6 days (Monday- Saturday)

Job Summary:

The Order Confirmation Executive will be responsible for handling customer interactions, including order

verification, NDR follow-ups, lead-to-sale conversions, and abandoned cart recoveries. This role ensures

smooth communication between customers, partners (eCommerce store owners), and the operations

team to achieve conversion and retention targets.

Key Responsibilities:

• Order Verification: Verify and confirm customer orders to ensure accuracy before processing.

• Non-Delivery Report (NDR) Management: Follow up with customers and logistics teams to

resolve non-delivery issues.

• Lead-to-Sale Conversion: Convert potential leads into confirmed sales by engaging with

prospective customers.

• Abandoned Cart Recovery: Engage customers who have abandoned carts and recover sales

by providing product information and incentives.

• Customer Experience and Satisfaction: Deliver excellent customer service by addressing

inquiries efficiently and professionally.

Requirements

Qualifications & Skills:

• Education: Bachelor’s degree in any field.

• Experience: 3-5 years of experience in Sales or Customer Service.

Skills:

• Customer service and order management

• Strong communication and problem-solving skills

• Sales conversion and attention to detail

• Proficiency in CRM tools

• Interpersonal skills and time management

Original job Order Confirmation Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Order Confirmation Executive Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Order Confirmation Executive Jobs in India

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Order Confirmation Executive

Job Description - Order Confirmation Executive

Requirements

Similar Order Confirmation Executive Jobs in India

Mobile Apps