Order Management Specialist

We are looking for an  Order Entry Specialist to join our team and help our customers order necessary food and services for their next event. 

Order Entry Specialist responsibilities include taking down customer orders, explaining options to customers, and helping our team process and fulfill orders as needed. 

Ultimately, you will work directly with customers to take and enter their orders into a computer to be processed by the rest of our team. 

Responsibilities

• Inform customers of prices and collect payment
• Set up a payment plan if necessary
• Ensure payment information is accurate
• Process orders and distribute receipts
• Input orders into database
• Inform customer of expected delivery date
• Follow up on orders
• Handle complaints about unfulfilled orders
• Check inventory control