Job Description: OTA Executive – OTA & Sales
Location: Delhi NCR
Industry: Hospitality / Hotels & Resorts
Designation: OTA Executive
Employment Type: Full-Time
Experience Required: 1–3 Years
Salary: ₹30,000–₹35,000 per month, depending on experience and
capabilities
Role Summary
A reputed hospitality organization is looking for a hands-on
OTA Executive with experience in managing OTA platforms as well as
hotel/resort sales activities.
The ideal candidate should preferably have experience with small
hotels, boutique hotels, budget hotels, or independent properties and
should be comfortable handling day-to-day OTA operations along with sales and
booking-related activities.
The candidate should be capable of managing OTA listings,
rates, inventory, availability, promotions, bookings and cancellations, while
also supporting direct sales and revenue generation.
Key Responsibilities
OTA Management
- Manage
day-to-day operations on major OTA platforms such as MakeMyTrip,
Goibibo, Booking.com, Agoda, Expedia and other relevant platforms.
- Update
and manage room rates, inventory, availability and promotions.
- Ensure
accurate room mapping, room categories, tariffs and property information.
- Maintain
rate parity and availability across different OTA platforms.
- Monitor
OTA bookings, cancellations, modifications and room pickup.
- Ensure
proper visibility and availability of rooms on OTA channels.
- Coordinate
with hotel/property teams regarding room availability and booking
requirements.
Hotel Sales & Revenue Support
- Handle
sales enquiries and convert potential bookings into confirmed business.
- Follow
up with prospective customers and travel-related enquiries.
- Support
the property in generating direct bookings and additional room revenue.
- Understand
room categories, tariffs, packages and promotional offers.
- Monitor
competitor rates and market pricing.
- Identify
opportunities to improve occupancy and revenue.
- Maintain
good relationships with customers and travel partners where required.
OTA Promotions & Listings
- Manage
OTA promotions, offers, packages and seasonal campaigns.
- Ensure
property content, room descriptions, photographs and other listing
information remain updated.
- Monitor
guest reviews, ratings and feedback on OTA platforms.
- Coordinate
with the property team for resolution of OTA-related issues.
Reporting & Coordination
- Maintain
daily/weekly reports relating to bookings, cancellations, revenue and
occupancy.
- Track
OTA performance and sales conversion.
- Coordinate
with reservation/front office/property teams for smooth booking execution.
- Resolve
basic OTA extranet, mapping and inventory-related issues.
- Maintain
proper records of enquiries, bookings and follow-ups.
Candidate Requirements
- 1–3
years of relevant experience in hotel OTA operations and/or hotel sales.
- Candidates
from small hotels, boutique hotels, budget hotels, independent
properties or similar hospitality establishments will be preferred.
- Hands-on
experience with major OTA platforms is essential.
- Good
understanding of hotel room rates, inventory, availability and bookings.
- Experience
in hotel/resort sales and customer follow-up will be an advantage.
- Knowledge
of PMS / Channel Manager systems preferred.
- Experience
with eZee or similar hotel software will be an added advantage.
- Good
knowledge of MS Excel / Google Sheets.
- Good
communication and negotiation skills.
- Strong
follow-up and conversion ability.
- Ability
to work independently and handle multiple activities simultaneously.
- Candidates
should be comfortable working in a target-oriented hospitality
environment.
Desired Skills
- OTA
Management
- Hotel
Sales
- Online
Distribution
- Hotel
Reservations
- MakeMyTrip
/ Goibibo
- Booking.com
/ Agoda / Expedia
- Rate
& Inventory Management
- Room
Mapping
- OTA
Promotions
- Direct
Booking Conversion
- Customer
Follow-up
- PMS
/ Channel Manager
- eZee
- MS
Excel / Google Sheets
- Revenue
& Occupancy Monitoring
Ideal Candidate
The ideal candidate should be a hands-on hotel
professional from a small/boutique/budget hotel environment who understands
both OTA operations and hotel sales.
The candidate should be comfortable managing OTA platforms
independently while actively contributing towards bookings, sales conversion,
occupancy and revenue generation.
Compensation
- Salary:
₹30,000–₹35,000 per month.
- Salary
will depend on experience, relevant skills and overall suitability.
- Opportunity
to work in a professional hospitality environment with exposure to OTA
operations and hotel sales.
To Apply
Interested candidates may send their updated CV
to [email protected] with
the subject line: “Application for OTA Executive – Delhi NCR”.
For
queries, contact 9205582778.