Outlet Manager

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Manage the overall day-to-day operations of the outlet while maintaining established objectives for professional management and administration
• Motivate, supervise, and develop all outlet staff, fostering a culture of professionalism, accountability, and continuous improvement
• Develop and implement comprehensive training programs to ensure staff possess exceptional product knowledge and service expertise
• Handle guest complaints with empathy and efficiency, implementing effective service recovery strategies to enhance customer satisfaction
• Ensure strict adherence to all F&B policies, procedures, and quality standards across all operational areas
• Conduct regular inspections of food and beverage quality, presentation, and safety protocols to maintain consistent excellence

• Bachelor's degree in Hotel Restaurant Management, Hospitality Management, or equivalent qualification
• Minimum 5 years of progressive experience in outlet or restaurant management within a hospitality environment
• Proven expertise in F&B operations, service standards, and quality management

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.