P&C Insurance Business Analyst

Lead end‑to‑end business requirements gathering sessions with SMEs and stakeholders. Translate business needs into clear and structured requirements (BRDs, FRDs, user stories, acceptance criteria). Document target-state business processes, rules, and workflows across P&C functional areas. Ensure requirements are complete, testable, traceable, and aligned to strategic program objectives. Apply deep knowledge of P&C insurance operations, terminology, lifecycle, products, and regulatory considerations. Work with underwriting, claims, actuarial, operations, and technology teams to validate requirements. Support configuration or solutioning activities for policy, billing, and claims platforms (Guidewire, Duck Creek, or other core systems — if applicable). Required Strong experience (6-10+ years) working in P&C insurance (underwriting, policy admin, billing, claims, or distribution). Requirements elicitation and documentation Process mapping (BPMN or equivalent) Gap analysis and business rules definition Experience working in Agile or hybrid delivery models. Ability to translate complex business concepts into clear technical requirements. Experience with P&C core systems (Guidewire, Duck Creek, Majesco, etc.). Familiarity with data flows, integrations, and insurance operational metrics. Certifications such as CBAP, CCBA, Agile BA, CPCU, AINS (nice to have). Strong analytical and problem‑solving skills Excellent written and verbal communication Ability to lead workshops and engage stakeholders effectively Detail‑oriented with strong documentation discipline Ability to work independently and in cross-functional teams Process Modeling & Optimization Support design and implementation of streamlined business processes across underwriting, policy servicing, billing, and claims. Facilitate workshops, interviews, working sessions, and decision-making meetings. Assist in backlog refinement, sprint planning, UAT preparation, and defect triage. Ensure solutions delivered meet documented business requirements. Contribute to project governance reporting, status updates, and risk/issue tracking.