Payroll Manager

About the Company

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

Our Business

Accor Plus offers the ALL Accor+ Explorer programme - Accor’s premium paid subscription travel, dining, and lifestyle loyalty programme. We are committed to delivering exceptional value, seamless experiences, and meaningful engagement across our member community of 460,000 members across Asia Pacific.

About the role

• Lead end-to-end global payroll operations, ensuring accurate, timely, and compliant payroll delivery across multiple countries and entities.
• Champion payroll excellence by driving consistency, efficiency, and best-practice processes across global operations.
• Oversee complex payroll transactions, including salary changes, bonuses, commissions, equity events, and employee lifecycle activities.
• Ensure compliance with local labor laws, tax regulations, and statutory obligations across APAC and other global jurisdictions.
• Build and maintain robust payroll controls, policies, SOPs, and documentation to support audit readiness and operational integrity.
• Partner with Finance to deliver accurate payroll accounting, reconciliations, month-end close activities, and financial reporting.
• Produce meaningful payroll reporting and insights that support strategic business and financial decisions.
• Own and optimize global payroll systems and HRIS integrations, driving automation, scalability, and continuous improvement.
• Manage relationships with external payroll providers and key stakeholders to ensure exceptional service delivery.
• Collaborate closely with People & Culture, Finance, Legal, and Compensation teams to deliver a seamless employee payroll experience and support global growth.

Qualifications

• Experience: 10+ years of progressive payroll experience, including extensive responsibility for APAC payroll operations within a multinational environment.
• Technical Expertise: Proven experience managing global payroll platforms and HRIS integrations, with exposure to systems such as Workday, Deel, ADP, or similar enterprise solutions.
• Regulatory Knowledge: Strong understanding of labor laws, tax regulations, and statutory compliance requirements across multiple APAC countries, with experience navigating complex global payroll environments.
• Financial Acumen: Solid experience in payroll accounting, reconciliations, payroll funding, and partnering with Finance to support accurate month-end close and financial reporting.
• Leadership & Collaboration: Demonstrated ability to lead cross-functional initiatives, manage multiple stakeholders, and drive payroll process improvements in a fast-paced, global organization.
• Communication & Problem Solving: Excellent communication, analytical, and project management skills, with a proactive approach to identifying opportunities for process optimization and operational excellence.

At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world's leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.