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About the Role :
This role will be responsible for developing the HR Services KPIS in automated tool, supporting the reporting operations with standards. Assuring the data protection and backend standards are followed by the service teams and the BI team.
What's In It for You
Be part of building BASF's new Global Hub in India, a flagship transformation initiative
Work with a globally integrated team spanning Finance and HR functions
Competitive compensation, benefits, and structured career pathways
Access to BASF's world-class learning & development programs
Inclusive, diverse, and collaborative work culture
Hybrid work model (mix of on-site and remote)
Key Responsibilities
Take responsibility for developing the HR KPIS for services monitor & charging model, service transparency and back end maintenance.
Advanced & agile developer in front end and back end specialist.
Assess the service teams on the utilization of the dashboards and back end and the KPI´s analysis and comparison year on year.
Proven track record of translating metrics & data to stakeholders in an easily understood manner
Manage multiple sometimes conflicting priorities
Action oriented and demonstrated accountability for results
Drive standardization and harmonization across HR Services in Americas
Implement good practice solutions in close cooperation with HR Service Teams, following development.
Minimum Qualifications
University degree is Business, Administration, Communications, Psychology or related fields. Post graduate studies related to organization sustainability, education, business management are valued.
5 years of experience in service delivery teams, with proven track record of steering continuous improvement initiatives within the team, preferably related to managing knowledge within the team.
Strong analytical skills in reporting & dashboard creation as well as backend automation. Proven track record of translating metrics and data to stakeholders in an easy understood manner.
High attention to detail and a commitment to data accuracy.
Language skills: Fluent in English. Spanish and Portuguese is valued.
Preferred Qualifications
Experience in a Global Business Services (GBS) or Shared Services Centre (SSC) environment
Prior exposure to chemical, manufacturing, or industrial sector
Familiarity with process excellence methodologies (Front end tool advanced developer, back end knowledge, SQL developer. Azure and data bricks knowledge).
Solid Leadership skills: Direct communication & guidance as well as motivation & development of the team members. Partner management & customer focus: focusing on HR services priorities & service delivery.
Technical Skills
Proficiency in MS Excel, PowerPoint, and Word.
PowerBI, Visier or other Front-End Reporting Tools. Strong analytical skills in reporting & dashboard creation.
Proven track record of translating metrics and data to stakeholders in an easy understood manner.
About BASF
At BASF, we believe that great chemistry starts with great people. We foster a workplace where curiosity is encouraged, diverse perspectives are valued, and every employee is empowered to make a meaningful impact. Our culture is built on trust, collaboration, and a shared commitment to continuous growth - both for the business and for the individuals within it.
At BASF, your development never stands still. Employees have access to structured learning pathways, international exposure, and cross-functional mobility across a truly global organization. We are committed to inclusion and equal opportunity, and we actively invest in the wellbeing, development, and long-term career growth of our people. Whether you are early in your career or bringing deep expertise, BASF offers the scale of a world-leading company with the sense of purpose and community that makes it a place where people genuinely thrive.
Our global business services division is a fully dedicated service division providing solutions for BASF’s businesses to grow profitably. We use our expertise to translate our deep understanding of BASF‘s needs into a first-class service delivery experience.
How to Apply
Please apply via the BASF careers portal at www.basf.com/careers with your updated CV and a brief cover letter. For questions, contact Vidushi Trivedi - +91 8069541987
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