Phone & Pivot Audit - India (Voice)

Eligibility Criteria

• Minimum 2 years of mandatory experience in Property & Casualty Insurance


• Passion to delivering high-quality work


• Experience in Premium Audit will be preferred


• Experience in Premium Audit Voice Auditor roles will be preferred


• Excellent communication skills and good reading comprehension


• Location requirement: Candidates must be based in Delhi NCR only


• Work arrangement: Candidate should be open to Work from Office in US shift Timing


• Joining timeline: Immediate joiners preferred 

Premium Audit Auditor - Key Responsibilities 

A Voice Premium Auditor is responsible for conducting premium audits through phone-based interactions with insureds to collect and verify payroll, exposure, and business details for accurate premium calculation.

Conduct Voice-Based Audits

• Contact insureds via phone to collect required audit information


• Explain audit requirements, timelines, and document needs clearly


• Handle inbound and outbound audit-related calls professionally


• Verify payroll and exposure details using supporting documents (e.g., Form 941)


• Identify discrepancies and ensure correct classification and exposure reporting


• Communicate audit requirements and resolve queries professionally


• Prepare clear audit summaries and documentation


• Follow up for missing information and ensure timely closure of audits


• Maintain accuracy, compliance, and quality standards

Graduate, Excellence Oral and written communication, with good analytical skill, Basic Calcualtion Understadning,