PM for client engagement

Roles & Responsibilities:

Project specific

• Lead and manage technology consulting projects involving multiple implementations
• Point of contact for intake of projects or implementations
• Work with internal technology and operations team to deliver projects or implementations through project planning, risk management, change management, resource management and financial reporting
• Lead and drive change request management and provide support for resolving production issues in partnership with technology and operations teams
• Collaborate with client point of contact(s) to enable business requirements gathering and provide technology solutions in partnership with business analysts.
• Drive the project and implementations based on standard project management guidelines
• Create, publish and present standard project governance artifacts like weekly status, monthly reviews etc., across applicable forums including presentations to client

Transformation specific

• Participate and contribute into transformational activities aimed towards growth of the organization
• Navigate through ambiguities and matrix organization structure to deliver transformation outcomes
• Have point of view on transformational topics to complement organizational growth

Mandatory Skills:

• Experience with managing and leading technology consulting projects (internal and client)
• Strong project and program management practice experience
• Strong analytical and problem-solving skills
• Strong stakeholder management skills to work across account management, technology, operations, finance and other internal stakeholders
• Excellent communication skills, both written and verbal

Preferred Skills:

• Familiarity with advanced project management tools and methodologies
• Familiarity with leading/driving transformation engagements
• In-depth knowledge of healthcare industry best practices