Manage PMO operations and governance across multiple IT consulting and client engagements.
Coordinate with Account Managers, Management, Delivery Teams, IT Consultants, Finance, and Clients to ensure smooth engagement execution.
Prepare, review, and coordinate SOWs, Work Orders, contracts, amendments, renewals, and change requests, including internal approvals and client sign-offs.
Track consultant deployment, engagement timelines, extensions, releases, and assignment status.
Monitor timesheets, billable hours, utilization, billing, and unbilled effort to ensure accurate engagement tracking.
Track key commercial and financial metrics, including revenue, costs, margins, and engagement profitability.
Maintain PMO dashboards, MIS reports, engagement trackers, RAID logs, and governance records for management review.
Monitor contract/SOW expiry, renewals, extensions, approvals, and other critical engagement milestones and ensure timely follow-up.
Identify and escalate key delivery, commercial, contractual, utilization, and client-related risks or deviations.
Support regular engagement reviews, stakeholder meetings, status reporting, and management governance reviews.
Ensure accurate and up-to-date project, consultant, contract, and commercial documentation, including appropriate version control.
Coordinate engagement closure, final timesheet and billing reconciliation, consultant release, and closure documentation.
Capture lessons learned and contribute to continuous improvement of PMO processes, templates, and engagement governance.
Requirements
4–7 years of experience in PMO / Project Coordination / Project Operations / IT Consulting / IT Services.
Experience working with IT consultants and client-based engagements.
Hands-on experience with SOW, contract, Work Order, amendment, renewal, and commercial documentation.
Strong experience in client and stakeholder coordination.
Knowledge of T&M / resource-based IT consulting engagements is preferred.
Experience in timesheet, utilization, billing, revenue, and project profitability tracking.
Strong MS Excel and PowerPoint skills.
Experience with PMO/project management tools Zoho Books, MS Excel, Smart-sheet, Power BI, etc., is an advantage.
Strong communication, coordination, analytical, documentation, and follow-up skills.
Ability to manage multiple client engagements simultaneously.
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