PMO-Consultant

Provide necessary program/ portfolio/ project management support to project managers, which includes standardizing the project-related governance processes, supporting project resources, methodologies & tools.

Responsibilities:

• Project Governance
  • Demonstrates ability to drive PM related discussions with engagement leads/engagements independently
    
  • Coordinate & Schedule meetings, document and track actions and decisions, communicate updates, and monitor progress.
    
  • Maintain RAID Log to assist project teams with the timely identification, management and resolution of risk, assumptions, issues and dependencies
    
  • Drive seamless project workflows by optimizing project management tools (like JIRA, Smartsheet, SNOW, MS Project)
    
  • Regular follow ups with the team to ensure adherence to compliance items and proactively raise red flags to the team leader
    
• Resource Lifecycle Management
  
• Reporting & Metrics
  • Create project metrics in terms of SLA/KPI reports/dashboards based on client governance model using tools like SNOW, JIRA, PowerBI
    
  • Performs data analysis and provides useful insights
    
  • Independently prepare project and program communications like QBR, WSR, AHM decks, PTO mailer etc.
    
  • Exposure to budget, forecast and resource management
    
  • Deliver accurate, high-level status updates for executives
    
• Automation and Process Standardization
  • Generates and implements process improvements / optimization / efficiency gains on PM tasks wherever feasible
    
  • Leverage standard templates readily available to use to meet client requirements
    
• Others
  • Drive CIMP compliance and tracking
    
  • Drive employee engagement activities
    
  • Support Leadership/ client calls by collating required inputs from the team to be presented during such calls
    
  • Accountability to take up ad-hoc tasks as required by leadership and complete the same with effectiveness and efficiency
    
• Drive project Orderboard and staffing by collaborating with resource managers and recruiters
  
• proactively monitor demand forecasts to identify potential gaps early
  
• Govern the end-to-end onboarding/offboarding process, maintain resource roster and other resource related processes such as odd hour allowances, timesheets reconciliation, R&R, PTOs, etc.
  
• Contractors’ management
  
• Drive employee engagement activities
  

Skills/ Qualifications:

• Must Haves:
  • A Bachelor's Degree
    
  • 3-5 years of relevant experience
    
  • Intermediate level of experience with MS Office – Advanced Excel, Word, MS PowerPoint, MS Visio
    
  • Shows intermediate skills in JIRA, PowerBI, Remedy/Snow, Tableau, Smartsheet and advanced skills in SharePoint, Microsoft Project Plan (MPP)
    
  • Effective handling of highly sensitive, and often highly confidential, information using exemplary judgment, tact and diplomacy
    
  • Knowledge of SDLC methodologies such as Agile, Waterfall
    
  • Good written/ verbal communication including effective interpersonal skills
    

• Good to have:
  • CAPM or CSM Certification
    
  • Working knowledge of SAFe