Principal DevOps Engineer

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Job Summary

We are looking for Principal Engineer to join our Cloud-NGFW engineering team. You will be responsible for ensuring the reliability, scalability, and performance of our systems and services, which process trillions of events daily to deliver real-time protection to global enterprises. As  Principal Engineer, you will bridge the gap between software development and operations, applying engineering practices to solve operational challenges at a massive scale.

Key Responsibilities

• Design, build, and maintain scalable, highly available, and secure infrastructure to support our global security services.

• Spearhead the transition to autonomous operational processes by developing and implementing Infrastructure as Code (IaC) practices.

• Define and govern SLIs/SLOs/SLAs to ensure rigorous service standards and lead the 'Error Budget' conversation to balance feature velocity with system stability.

• Build and optimize CI/CD pipelines that empower developers to ship code multiple times a day with high confidence and reliability.

• Implement and enhance monitoring, alerting, and observability solutions to improve system visibility and proactively reduce Mean Time to Resolution (MTTR).

• Drive a culture of continuous improvement through blameless postmortems and root cause analysis, and collaborate with cross-functional teams to implement preventative measures.

• Automate repetitive operational tasks using scripting and configuration management tools to improve efficiency and reduce manual error.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

• 10+ years of professional experience in DevOps, SRE, or Infrastructure Engineering, with a Bachelor's degree.

• Strong proficiency in Linux/Unix systems administration, internals, networking, and troubleshooting.

• Expertise in at least one programming/scripting language (e.g., Python, Go, Bash).

• Hands-on experience with at least one major cloud platform (AWS, Azure) and its core services.

• Proven experience with containerization and orchestration technologies.

• Demonstrable experience building and managing CI/CD pipelines (e.g., GitLab Actions, Jenkins).

• Strong hands-on experience with infrastructure as code (e.g., Terraform, Ansible).

• Master’s degree in Computer Science, Engineering, or a related field.

• A proven ability to dissect and debug complex distributed systems handling high-volume, mission-critical transactions.

• Experience with high-throughput environments and large-scale data processing systems.

• Advanced knowledge of networking concepts and security best practices.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.