Principal Software Engineer, CX

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

Principal Software Engineer designs, develops and maintains the NiCE software platform. Key responsibilities include all tires of NiCE technology, including design and development of NiCE products and features. The Principal Software Engineer will also mentor junior staff members and may be asked to propose cross-disciplinary architectural solutions to difficult problems.

How will you make an impact?

Designing, developing, and maintaining software applications using AWS and Java technologies.

Collaborating with team members to analyze requirements, develop technical specifications, and implement solutions.

Providing technical guidance and support to junior members.

Ensuring adherence to coding standards and best practices.

Contributing to the team's overall success by actively participating in code reviews, design discussions, and problem-solving efforts.

Have you got what it takes?

Bachelor’s degree in computer science/engineering, or related field.

Strong AWS and Java proficiency.

14+ years' experience as a Software Engineer.

Excellent problem-solving, analytical, and communication skills.

Proven track record of leading and mentoring teams.

Deep understanding of software design patterns and best practices.

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What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Reporting into: Tech Manager, CX
Role Type: Individual Contributor

Requisition number: 11309

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.