Process Associate AP/AR (Voice Process & Email & Chat - Accounts

Job Summary:

As a Process Associate, selected candidates will be responsible for handling accounts payable and accounts receivable operations through voice, email, and chat support. They will work closely with clients to ensure smooth financial transactions, maintain records, and provide timely resolutions to queries.

Key Responsibilities:

Requirements

Essential Skills Required:

• Strong verbal and written communication skills.
  


• Ability to work in split shifts (5-6 hours during daytime and 2-3 hours in the evening for calls).
  


• Attention to detail and strong organizational skills for managing payment information.
  


• Time management capabilities to meet deadlines and adapt to changing work schedules.
  


• Teamwork skills with the ability to collaborate effectively across functions.
  


• Previous experience in similar roles is an advantage, though not mandatory.
  


• Experience handling basic M365 office tools (e.g., Microsoft Excel, Slack).
  

Benefits

    

     Employee Benefits at PeopleTree:

    

    

     - 18 Paid Leaves & 9 Floater Holidays

    

    

     - Gratuity at No Cost to Employee

    

    

     - Individual Medical Benefits at No Cost to Employee

    

    

     - Open Work Culture

    

    

     - Continuous Learning & Career Growth Opportunities

    

    

     - Quarterly Fun Activities & Team Celebrations

    

    

     - Employee Referral Bonus Policy