Key Responsibilities

1. End-to-End Process Coordination

·    Own multiple assigned processes from initiation
through completion.

·    Break each process into clear steps, owners,
deadlines and expected outputs.

·    Ensure every action item is assigned, tracked
and closed within the agreed timeline.

·    Follow up proactively with team members without
waiting for reminders from management.

·    Identify missing information, dependencies,
bottlenecks and delays at an early stage.

·    Escalate unresolved risks to the founders with
clear facts and recommended next actions.

2. Cross-Functional Execution

·    Coordinate between departments such as
Operations, HR, Recruitment, Customer Support, Sales, Marketing, Finance,
Product, QA and Engineering.

·    Ensure handovers between teams are complete and
responsibilities are clearly understood.

·    Arrange process-related discussions when
coordination gaps cannot be resolved through routine follow-up.

·    Maintain alignment between all stakeholders and
avoid tasks being lost between departments.

·    Communicate changes in scope, priority or
deadlines to the relevant stakeholders.

3. Tracking, Documentation and Reporting

·    Maintain trackers, checklists, process
documents, action lists and status reports.

·    Record key decisions, responsibilities and
deadlines from meetings or discussions.

·    Provide concise daily or weekly updates on
progress, delays, risks and required decisions.

·    Ensure process documents and SOPs remain current
when workflows change.

·    Use Zoho Projects, spreadsheets and other
internal tools to maintain visibility and accountability.

4. Process Discipline and Improvement

·    Check whether teams are following the defined
process and required documentation.

·    Identify recurring coordination failures,
approval delays, unclear ownership or repeated follow-ups.

·    Suggest simple improvements that make processes
clearer, faster and easier to track.

·    Help introduce templates, checklists, reminders
and review mechanisms for repeatable processes.

·    Support the founders in standardizing execution
across growing teams.

Requirements

Required Experience and Skills

·    1-3 years of experience in process coordination,
operations coordination, project coordination, administration, PMO support or a
similar execution-focused role.

·    At least one year of practical experience
coordinating tasks or processes across multiple people or teams is preferred.

·    Excellent follow-up skills and the confidence to
hold owners accountable for commitments.

·    Strong written and verbal communication skills.

·    Ability to organize multiple processes,
deadlines and stakeholders simultaneously.

·    Good working knowledge of spreadsheets,
documents, email and task-management systems.

·    Ability to create clear trackers, meeting notes,
checklists and status reports.

·    Comfort working directly with founders and
providing transparent updates.

·    Strong attention to detail, reliability and a
closure-oriented mindset.

·    Willingness to work from the Noida office.