Process Trainer (Retail Banking)

Opening
for Process Trainer/Voice & Accent Trainer (Retail Banking) - BPO
in Chennai

Job
Role: Process
Trainer /Voice & Accent Trainer (Must have experience in Retail
Banking)

Experience -5+ years

CTC - 8 L -9
L

Educational
Qualification – Graduate

Shift - Flexible

Notice
period -30 Days

Job
Description

• Track
record in designing and executing successful training programs.

• Familiarity
with traditional and modern training methodologies

(mentoring,
coaching, on job or in classroom training, e -learning,

workshops,
simulations, gamifications, etc.)

• Excellent
communication & leadership skills.

• Ability
to plan, multi -task and manage time effectively.

• Experience
in Project Management would be an added advantage.

• Proven
track in providing structure and ensuring knowledge retention

through
various means.

• Prior
experience of transitioning new accounts and managing the

Knowledge
Acquisition and Knowledge Transfer from clients/ incumbent

vendors.

• Excellent
written and oral communication capabilities in English.

• Confident
and mature to handle client and stakeholder interactions.

• Good
rapport building skills, extremely methodical and organized.

• Feedback
and Coaching skills.

• Good
analytical ability.

• Good
skills of reading / learning, researching.

• Demonstrated
Customer Service Skills.

• Applicant
should be proficient with MS -Office (Word, Excel, power

Interested
candidates can reach me on 8981456678 or mail the updated CV on [email protected]