Procurement Manager - Technology (Tech Services, CDP & Hardware)

Responsibilities

Category Strategy & Sourcing
•    Develop and execute sourcing strategies across technology services (engineering services, consulting, managed services), CDP, and hardware
•    Lead end-to-end sourcing: RFPs, supplier selection, renewals, and negotiations
•    Design and negotiate commercial models (T&M, fixed price, outcome-based, managed services)
•    Drive cost optimization through supplier consolidation, rate benchmarking, and demand management
•    Use market intelligence and spend data to inform sourcing decisions and supplier strategies
•    Collaborate with Technology Procurement leadership and Category Managers to align strategies and drive enterprise outcomes

Supplier Management & Governance
•    Manage strategic relationships with service providers, infrastructure vendors, and hardware suppliers
•    Support stakeholder in providing necessary input for supplier reviews focused on delivery performance, SLAs, quality, and contract compliance
•    Ensure strong supplier governance, including performance management, risk oversight, and compliance adherence
•    Partner with Legal, Security, and Compliance teams to manage supplier risk and due diligence
•    Drive accountability on supplier commitments, service delivery outcomes, and issue resolution

Stakeholder Collaboration
•    Partner with Customer Success, Engineering, IT, and business teams
•    Act as a trusted advisor on sourcing strategy, supplier models, and commercial structures
•    Support planning and forecasting of technology services and infrastructure spend
•    Drive alignment across stakeholders on sourcing decisions, delivery risks, and trade-offs
•    Work closely with Technology Procurement leadership and Category Managers on priorities and escalations

Team Leadership
•    Lead and develop a team supporting technology services, CDP, and hardware procurement
•    Drive performance, accountability, and capability development
•    Foster a high-performance, collaborative team environment

Process, Compliance & Continuous Improvement

•    Ensure strict adherence to procurement policies, processes, and approval frameworks across all sourcing activities
•    Drive compliance with contracting standards, governance requirements, and internal controls
•    Improve sourcing efficiency through standardization, automation, and tool adoption
•    Support audit readiness through proper documentation and process discipline
•    Support transformation initiatives to enhance scalability and user experience

Qualifications

•    Bachelor’s degree in Business, Supply Chain, Engineering, or related field (MBA preferred)
•    12–14 years of procurement experience, with strong focus on technology services and/or infrastructure sourcing
•    Experience negotiating services agreements (MSAs, SOWs), managed services, and hardware contracts
•    Proven people leadership experience
•    Strong understanding of supplier risk, compliance, and governance

Preferred Qualifications

•    Experience in a global technology organization
•    Strong understanding of services delivery models, infrastructure ecosystems, and hardware sourcing
•    Exposure to AI/automation-enabled services and implications for sourcing and governance
•    Familiarity with procurement tools and analytics platforms
•    Strong analytical and stakeholder management skills

Impact
•    Deliver cost savings and operational value across technology services, CDP, and hardware spend
•    Strengthen supplier performance, service delivery quality, and risk management
•    Improve procurement efficiency and stakeholder experience
•    Build a high-performing, category-focused team
•    Establish Procurement as a key control point for enterprise AI governance across third-party technology ecosystems, ensuring structured onboarding and oversight aligned to risk and compliance standards