Procurement Svc Delivery Sr Specialist

Fulfillment Processes: Create Purchase Orders (POs) referencing agreed-upon commercial and business terms, ensuring compliance with laws and company policies. Process purchasing requisitions through inventory planning and procurement requisition systems. Escalate supplier issues or disputes to the appropriate Procurement contact. Engage with suppliers to confirm pricing, delivery, and terms, collaborating with sourcing teams as needed. Process Change Order requests and PO confirmations. Manage overdue receipts and support PO approval processes. Collaborate with Accounts Payable and Receiving to reconcile invoice and receiving issues. Engage with procurement leadership and cross-functional business clients to drive best practices and continuous process improvement. Communicate with stakeholders regarding outstanding orders, new part requests, and vendor requests. Support the development and improvement of procurement processes for efficient performance. Analyze performance gaps, diagnose root causes, and recommend solutions to sustain improvements. Maintain and enhance knowledge of procurement processes and provide mentoring and consultation. Process data request forms for creation, changes, and deletions in procurement-related databases. Provide data management and support for supplier qualification processes. Higher tertiary (minimum Diploma, A-Level) in business, management or a related field. Proven 5+ years' experience in procurement operations and equivalent support. Strong understanding of Procure-to-Pay cycle and procurement systems (SAP, Ariba). Excellent communication and stakeholder management skills. Analytical mindset with the ability to identify and resolve process inefficiencies. Experience with supplier engagement and issue escalation. Ability to mentor and consult on procurement processes. Structured and logical program/project management Strong analytical and problem-solving skills. Proficiency in computational software (e.g., Excel) for operational needs. Excellent communication and presentation skills. Ability to manage multiple priorities and meet deadlines. High level of independence and initiative. Familiarity with inventory planning systems and procurement requisition tools. Knowledge of continuous improvement methodologies. Familiarity with AI tools and automation concepts is a plus. Strategic thinker with a continuous improvement mindset. Detail-oriented with a passion for data storytelling. Collaborative and culturally sensitive team player. Capability to manage complex operational activities at a high standard.