Product Coordinator - Micro Finance Business - Gorakhpur - Prahalad Rai Trade Centre - J Grades

• Active engagement with sales team to resolve day to day hurdles related to product and processes


• Co-ordinating with various function like IT, Sales, Credit and Operations team to resolve query on time and provide adhoc support where so ever required.


• Identify the product gap, conduct research on the product development, test the viability of the product and process, communicate the new launch of product and processes.


• Ensure adequate training interventions on systems and processes while monitoring progress and publishing figures


• Drive employee contests and incentives so as to increase motivation and productivity levels of employees.


• Drive the sale of supplementary products such as insurance, etc so as to as to secure the portfolio and increase the fee income; including designing and conducting sales contests and running marketing campaigns


• Identify training needs of the team and ensure that all the employees across the regions are trained on products and processes.


• Identifying and providing inputs for building technology roadmap for microfinance  business

Provide adhoc marketing support in raising requests from teams and providing collaterals.

• At least 3 years  in managing product and systems. Same domain experience will be plus point.


• Experience of working on Br Net system would be preferred.

Key Skills

• Good acumen of technology and IT platforms (LOS/LMS)


• Query management and tracking


• Effective communication

 Post Graduate/ Graduate in any discipline