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About Us:
Neuron7.ai is a rapidly growing AI-first SaaS company focused on building a category-defining service intelligence product. Backed by leading venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors, we are recognized as a startup to watch. Our platform empowers enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of structured and unstructured data. Learn more at Neuron7.ai.
Why Join Us:
At Neuron7.ai, you’ll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries.
About the Team:
The product team at Neuron7 is new and growing! You’ll join a design + product team working to launch Neuron7’s next wave of innovation and to establish a design and research practice at Neuron7. As an early member of the team, you’ll have the opportunity to have significant impact on both product direction and on the team’s design culture. Most of Neuron7 is based in either the Bay Area andBangalore.
Whatyou’ll do:
Neuron7 is building the next generation of AI-powered service intelligence, enabling enterprises to improve service efficiency and predict future issues before they occur. As the Product Designer for Search, you will craft the user journey around our Search product and corresponding analytics and insights and elevate the design quality across our products.
You’ll collaborate with Product, Data Science, Engineering, and Customer Success teams to improve both knowledge and diagnostics search as well as provide insights on search KPIs to our customers. Your work will empower organizations to accelerate troubleshooting, answer any questions, and optimize service workflows.
Own the end-to-end design process for Next Gen Search product, including discovery, ideation, prototyping, high-fidelity UI, and implementation support
Partner with Product and Engineering to define and execute the product strategy and roadmap to ensure intuitive and scalable user experience
Work closely with the Head of Design to establish design vision and principles for the Neuron7 platform
Conduct or support user research and usability testing to understand user needs, validate ideas, and iterate quickly
Contribute to the creation of a design system that supports efficiency, consistency and high-quality design across the platform
Work autonomously while collaborating in person with cross-functional peers in Bangalore and asynchronously with global stakeholders
What We’re Looking For
8+ years of product design experience, with a strong portfolio of delivering consumer-level experience in complex B2B or enterprise products
High agency. Proven ability to own and drive the end-to-end design process
Strong design craft with attention to detail in interaction, usability, and visual design Expertise in Figma and passionate about learning the latest design and AI tools to continue evolving the design practice
Excellent collaboration and communication skills, bringing people along through storytelling, prototypes, and clear rationale
Self-starter who thrives in fast-paced, high-growth environments
Experience working with cross-functional partners to ship high-quality product experiences
Familiarity with user research and a deep passion for deeply understanding customer pain points
Excited to work on cutting-edge AI technology and help define a category: Service Resolution Intelligence Passion for solving real-world problems with innovative, AI-powered solutions
If this sounds like you, we want to hear from you! Come join a high-impact team where your voice and ideas will shape what we build and how we build them!
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