Product Director - Debit Product

Company : JPMorgan Chase

Job Type : Full Time

Madhavaram, India

Job Description - Product Director - Debit Product

Description

Ignite your passion for product innovation by leading customer-centric product development and shaping the future of debit experiences for millions of customers. Leverage your strategic vision and leadership capabilities to deliver innovative solutions that enhance customer engagement, business growth, and operational excellence.

As a Product Director in Consumer Bank's Debit Product team, you will define and execute the strategic vision, roadmap, and growth initiatives for key debit products and customer experiences. You will lead cross-functional teams across product, technology, operations, risk, controls, marketing, and analytics to deliver innovative capabilities that drive customer adoption, improve engagement, and achieve business objectives. As a senior product leader, you will challenge traditional approaches, influence strategic decisions, and foster a culture of continuous innovation and customer obsession. The Debit Product organization is responsible for delivering secure, scalable, and customer-focused debit solutions that support everyday banking experiences while balancing growth, risk, and operational excellence.

Job responsibilities

Own the product roadmap, vision, development, execution, risk management, and business growth targets for key Debit initiatives
Lead the end-to-end product lifecycle from discovery and ideation through launch, optimization, and ongoing enhancements
Define and deliver product strategies that improve customer experience, increase engagement, and support business growth objectives
Establish and monitor product performance metrics, including customer adoption, utilization, financial outcomes, risk posture, and operational efficiency
Partner closely with technology, operations, risk, compliance, legal, controls, marketing, analytics, and customer experience teams to deliver high-quality solutions
Identify emerging market trends, customer needs, and competitive opportunities to inform product differentiation and innovation strategies
Drive prioritization decisions, balancing customer needs, business goals, technical feasibility, risk considerations, and resource constraints
Influence executive stakeholders and develop business cases supporting strategic investments and product enhancements
Ensure products comply with regulatory, risk, control, and governance requirements while maintaining an exceptional customer experience
Coach and mentor product managers and product associates on product management best practices, customer-centric design, and strategic thinking
Foster a culture of innovation, accountability, collaboration, and continuous improvement across the product organization

Required qualifications, capabilities, and skills

8+ years of experience delivering products and technology solutions with experience working in highly regulated financial services, payments, banking, or fintech environments
Extensive knowledge of product management disciplines, including strategy development, roadmap management, customer discovery, and product lifecycle management
Proven experience building and executing product strategies that drive measurable business and customer outcomes with strong understanding of customer experience design, product performance measurement, and data-driven decision-making
Experience balancing customer needs, operational requirements, risk management, and financial objectives
Demonstrated success influencing senior stakeholders and leading complex cross-functional initiatives.
Experience managing competing priorities and driving results in a large, matrixed organization
Strong analytical, problem-solving, and strategic planning skills
Exceptional written and verbal communication skills, including executive-level presentation experience

Preferred qualifications, capabilities, and skills

Deep knowledge of debit, payments, consumer banking, card, or transaction products
Experience managing products with significant customer scale and transaction volume
Recognized thought leader within product management, payments, or consumer banking
Experience delivering digital transformation and modernization initiatives
Strong understanding of card networks, payments ecosystems, financial services regulations, and fraud/risk management considerations
Track record of leading and developing high-performing product teams
MBA or other advanced business, technology, or analytics-related degree

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Product Director - Debit Product

Job Description - Product Director - Debit Product

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