Product Manager

Company : JPMorgan Chase

Job Type : Full Time

Bengaluru, India

Job Description - Product Manager

Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Trust & Security Product team, you will support the delivery and maintenance of seamless and secure 'front-door access' (login, password reset, caller authentication) experiences to customers as they navigate the Chase experience channels – Digital (Web, Mobile, App) – while continuing to advance the organization’s authentication capabilities. You will help the team with discovery, business analysis, epic and story writing of Secure Access initiatives while furthering your expertise on security in general, multi-factor authentication, Alternative credentials, takeover prevention, device recognition and trust, biometric authentication, document scanning hardware evaluation, callerID enhancement/spoofing prevention, One-Time-Password delivery and management etc.

Job responsibilities

Manage existing product features and actively lead the research definition and development of new features in your domain to advance the product roadmap
Define features in detail: write epics, collaborate on user stories, define acceptance criteria and participate in all agile events of the product area group as a team member
Act as voice of the customer in your domain and help drive product vision
Work with other product teams, legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap
Support feature teams with MVP, testing, user experience testing, product backlog refinement, research and other duties as assigned
Support Product Owner and Area Product Owners with developing business cases and/or measuring/improving operational results
Identify and partner with business stakeholders to implement changes in operational policies, process flows, procedures, and specialist tools and customer messages

Required qualifications, capabilities, and skills

5+ years of Business Analyst and/or Product management and delivery experience
Bachelor’s Degree or equivalent experience
Sharp analytical, problem-solving and leadership skills
Experience working with globally distributed scrum teams
Good knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, Git, etc.)
Ability to manage backlog and dependency tasks within our (Auth) Product and with external Products
Excellent communication, presentation, organizational and time management skills

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Agile/Scrum certifications a plus

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Product Manager

Job Description - Product Manager

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