Product Manager

Product Strategy & Ownership

1. Define, own, and communicate the product vision,
   strategy, and roadmap to enhance user engagement, retention, and value
   realization while aligning with business objectives.
   
2. Deeply understand user needs, behaviors, and
   expectations to drive relevant and personalized value delivery through the
   app.
   
3. Prioritize product features, en​hancements, and
   platform improvements based on customer impact, business value, and
   strategic priorities.
   

User Value Delivery & Engagement

1. Ensure seamless end-to-end delivery of benefits,
   services, content, and information to users by coordinating with relevant stakeholders.
   
2. Drive personalized user experiences by leveraging
   onboarding data, user insights, and behavioral intelligence.
   
3. Partner with engagement and communication teams
   to deliver targeted, relevant, and personalized user communications.
   
4. Monitor and optimize service and product listing
   performance to maximize user adoption and engagement.
   

Data, Insights & Quality

1. Partner with the Research team to transform
   consumer insights and field intelligence into actionable product
   recommendations to increase user engagement.
   
2. Oversee data validation, enrichment, and quality
   assurance processes to ensure accuracy, completeness, and reliability of
   user, service, and issuer data.
   
3. Establish data-driven frameworks to measure value
   delivery, user engagement, product performance, and business outcomes.
   

Stakeholder & Team Collaboration

1. Collaborate effectively with cross-functional
   teams, technology partners, and external vendors to support product,
   operational, and data quality initiatives.
   
2. Lead initiatives in a fast-paced environment,
   ensuring timely execution and delivery against business objectives and
   deadlines.
   

Skills and Competencies

1. Ownership
   – Articulate brand strategy and ensure value delivery to user by pro-active
   and result-oriented approach.
   
2. Strong
   attention to detail and ability to multitask.
   
3. Passion
   and intent towards social service.
   

Education and Experience

1. Bachelor’s
   or master’s degree in business, Computer Science, Engineering, or a
   related field.
   
2. Over
   6+ years of value delivery through effective product management.
   
3. Strong
   knowledge of Microsoft Excel and a conceptual understanding of product
   (app).
   
4. At
   least 5 years of experience in team leading and thriving in a fast-paced,
   collaborative, cross-functional environment.