Job Description - Product Owner

Responsibilities:
 
1.      Define and document product requirements in-line
with the product vision and business goals: Translate high level product vision
into actionable user stories,
ensuring that product features
are well-defined, user-friendly, and aligned with industry best practices.

2.      Collaborate with Engineering, User Experience,
SMEs, Clients, Client facing teams within Fold, and other stakeholders to
define product requirements.

3.      Manage/maintain a prioritized product backlog: Work closely with various stakeholders to understand market needs,
competitive landscape, customer feedback and business priorities to define a
clear product roadmap.

4.      Lead Agile development
process: Act as the voice of the customer and product champion within the Agile
development team, participating in sprint planning, backlog grooming, and daily
stand-ups to ensure that development efforts are aligned with customer needs
and business goals.

5.      Regularly collaborate with UX designers to ensure that user
stories and product requirements are aligned with best practices in user
experience design.

6.      Conduct user testing and
validation: Coordinate user testing and validation activities, as needed, to
gather feedback, iterate on product features, and ensure that solutions meet
user needs, usability standards, and regulatory requirements.

7.      Facilitate continuous feedback loops with customers and
internal stakeholders to iteratively improve product features and user
satisfaction.

8.      Measure and analyze product
performance: Define key performance indicators (KPIs) and metrics to measure
product success, analyzing data and user feedback to identify opportunities for
improvement and optimization.

9.      SPOC for all product related asks/queries to all
internal teams, strategic partners, clients (when needed).

10.  Stay informed about industry trends: Keep abreast of emerging trends,
technologies, and regulations in the US healthcare industry, providing insights
and recommendations to inform product strategy and roadmap prioritization.

11.  Create comprehensive release notes documenting new features,
enhancements, bug fixes, and other changes introduced in each product release,
ensuring clear communication and transparency with stakeholders.

12.  Collaborate with development and QA teams to triage reported bugs,
prioritize them based on product priority and impact, and ensure timely
resolution, maintaining a balance between addressing critical issues and
advancing product development.

13.  Identify potential risks
in the product development lifecycle and develop mitigation strategies in
collaboration with the development and QA teams.

14.  Organize training
sessions and create knowledge-sharing materials to ensure all stakeholders are
well-informed about new features and updates.


Requirements

1.      2+ years of experience as a
Product Owner, Product Manager, or similar role in a healthcare technology
company or related industry.
2.      Working knowledge of the US
healthcare system, primary care delivery models, alternate payment models, and regulatory
requirements.
3.      Good understanding of value-based
care (VBC) models and workflows, with experience in aligning technology
solutions to VBC goals.
4.      Basic knowledge of large language
models (LLMs) and their applications in healthcare to drive intelligent,
data-driven insights.
5.      Basic understanding of BI/reporting
tools and ability to think through how product features translate into
actionable reports and dashboards.
6.      Strong understanding of Agile
development methodologies and best practices, with experience leading
cross-functional Agile teams in the development of complex software solutions.
7.      Excellent communication,
negotiation, and interpersonal skills, with the ability to effectively engage
with stakeholders at all levels and drive consensus around product decisions
and priorities.
8.      Analytical mindset and
proficiency in data-driven decision-making, with the ability to leverage
analytical tools and metrics to measure product performance, identify trends,
and drive continuous improvement.
9.      Certified Scrum Product Owner
(CSPO) or similar Agile certification preferred.
10.  Basic knowledge
around EHR/HIE systems and integration with these systems preferred.
11.  Ability to write and run basic SQL
queries to independently analyze and validate healthcare data preferred.
 
 


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About the Company

Fold Health India

Fold Health

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