Product Owner AI Products

The PO operates at the intersection of customer needs, business priorities, and team execution, bridging daily delivery decisions with the broader product vision defined by Product Management.

•    Act as the voice of the customer within the team, continuously exploring customer wants, needs, and preferences – whether customers are internal or external.
•    Develop whole-product thinking by understanding the full desired customer experience, not just individual features.
•    Apply design thinking and Lean UX practices to identify the right problems to solve and guide solution design.
•    Know the stakeholders – balance the needs of customers with the expectations of Business Owners, Product Management, System Architects, and other teams.
•    Engage regularly with Product Management to understand market forces, business drivers, and evolving priorities.
•    Represent the end user's perspective in roadmap discussions, validating that planned solutions deliver real value.
•    Assist with program backlog prioritization by collaborating with Product Management, System Architects, and Project Managers on sequencing decisions.
•    Communicate the vision and roadmap to the team during PI Planning, ensuring they have the context needed to execute effectively.
•    Own the team backlog end-to-end – ensuring it is always populated with well-defined, prioritized work ready for execution.
•    Guide and review story creation, ensuring stories are clear, properly scoped, aligned to product strategy, and written with a user-centric voice.
•    Prioritize backlog items regularly using Cost of Delay (CoD) and value-based frameworks to ensure the highest-value work flows first.
•    Accept completed stories by confirming they meet acceptance criteria, definition of done (DoD), and quality standards.
•    Collaborate with System Architects to make space in the backlog for enablers and architectural runway.
•    Provide daily product guidance to the team, elaborating stories, resolving questions, and managing emerging priorities during iteration execution.
•    Balance feedback from customers, stakeholders, and internal data – maintaining a customer-centric lens while respecting capacity and business trade-offs.
•    Foster built-in quality by monitoring progress against acceptance criteria, NFRs, and the definition of done throughout the iteration.
•    Actively participate in all team and program events: iteration planning, backlog refinement, iteration reviews, retrospectives, team syncs, and PI Planning.
•    Test benefit assumptions by collaborating with Product Management to define expected value, then validating through customer and stakeholder feedback post-delivery.
•    Gather qualitative and quantitative feedback through empathy interviews, Gemba walks, iteration reviews, system demos, and application telemetry.
•    Share feedback and insights across the program – with Product Management, System Architects, and fellow POs through PO Syncs and program events.
•    Continuously evolve solution design by feeding insights back into the Plan-Do-Check-Adjust cycle, driving relentless improvement of the team's output.
•    Product Management owns product vision, market strategy, roadmap, and program backlog.
•    The Product Owner translates that strategy into team-level execution – owning the team backlog, defining stories, and guiding the team toward high-value outcomes.
•    Engineering designs, builds, and ships – with the PO as their daily product partner and customer proxy.

•    3–6 years of experience in product ownership, product management, or Agile delivery roles.
•    Deep understanding of Agile practices – Scrum, Kanban – with a strong product mindset and customer-centric orientation.
•    Proven ability to write clear, well-defined user stories and acceptance criteria using behavior-driven development (BDD) principles.
•    Experience prioritizing backlogs using value-based frameworks such as Cost of Delay (CoD) or WSJF.
•    Skilled at balancing multiple stakeholder perspectives while keeping the team focused on highest-value outcomes.
•    Strong communication skills – able to engage effectively with customers, engineering teams, and business leadership.
•    Hands-on experience with tools such as Jira, Confluence, or similar for backlog management and delivery tracking.
•    Familiarity with SAFe or scaled Agile frameworks is a strong advantage.
 

Preferred
•    Experience participating in PI Planning, System Demos, and Inspect & Adapt events.
•    Understanding of Lean UX, design thinking, and human-centered design practices.
•    Familiarity with architectural concepts sufficient to support enabler story definition and runway planning.
•    CSPO, SAFe PO/PM, or equivalent Agile certification.