Job Role: Product Specialist â Product Management Support
Company Overview
Vserve Ebusiness Solutions is a leading ISO 27001:2013 certified provider of e-commerce
solutions and product catalog management services. We offer comprehensive industry-
specific solutions and strive to help enterprises transform and grow in the ever-changing
world of technology. Our customer-centric approach ensures sustainable solutions and
strategies tailored to meet client requirements.
Job Overview
We are seeking a detail-oriented and analytical Product Specialist to support Product
Management initiatives related to product development, vendor coordination, market
research, and product lifecycle management.
The ideal candidate should possess strong analytical and organizational skills, along with
the ability to coordinate cross-functional activities, manage product-related data, and
support go-to-market readiness activities. This role will play a key part in evaluating market
opportunities, supporting product launches, and maintaining accurate product information
across systems and stakeholders.
Responsibilities
⢠Assist Product Specialist in the development, implementation, and management of
product programs and initiatives.
⢠Interact with vendors and suppliers to optimize supplier relationships and support
product-related activities.
⢠Conduct market research to analyze market pricing, customer buying behavior,
annual unit potential, and competitive landscape.
⢠Evaluate competitor product offerings to identify product differentiation, market
gaps, and growth opportunities.
⢠Assess vendor and fulfillment options, including stocked and drop-ship programs,
while identifying suitable supplier opportunities.
⢠Analyze product cost structures, margins, minimum order quantities (MOQs), and
lead time to support business decision-making.
⢠Summarize research findings and present insights into Product Management for
review and evaluation.
⢠Partner with Product Management teams to support approved products through the
pre-launch process, including inventory tracking and launch coordination.
⢠Manage new item setup activities by collecting, validating, and submitting vendor
and product-related information for internal system processing.
⢠Coordinate with internal teams to ensure accurate product setup and maintenance
within organizational systems.
⢠Gather and organize vendor-provided product marketing content, including product
descriptions, specifications, and images to support go-to-market readiness.
⢠Monitor and analyze category and new item performance using Business
Intelligence (BI) tools, including sales trends, inventory performance, and category-
level reporting.
⢠Maintain, update, and improve product data accuracy throughout the product
lifecycle by coordinating with internal and external stakeholders.
⢠Attend and actively participate in internal meetings, product reviews, training
sessions, and cross-functional discussions.
⢠Promptly escalate concerns, discrepancies, or process-related issues to the
leadership team when necessary.
⢠Maintain consistent productivity, quality standards, and adherence to organizational
KPIs and timelines.
Qualifications and Skills
⢠Strong understanding of market research, competitor analysis, and customer
buying behavior.
⢠Excellent organizational and project coordination skills with the ability to manage
multiple tasks and timelines effectively.
⢠Strong analytical and problem-solving abilities with attention to detail.
⢠Basic understanding of product costing, margins, inventory concepts, and supply
chain processes.
⢠Experience in vendor coordination, product management support, or related
operational functions is preferred.
⢠Proficiency in Microsoft Office applications, particularly advanced Microsoft Excel
functions such as PivotTables, VLOOKUP, and reporting tools.
⢠Ability to utilize Business Intelligence (BI) tools for sales, inventory, and category
analysis.
⢠Excellent communication skills, both written and verbal, with the ability to
collaborate professionally with vendors and internal stakeholders.
⢠Ability to work independently as well as collaboratively in a team-oriented
environment.
⢠High level of reliability, accuracy, and integrity while handling business-critical
product and vendor information.
⢠Adaptability to evolving business processes and willingness to learn new systems,
tools, and technologies.
Education and Certification
Basic Degree â Experience or educational background related to Product Management,
Supply Chain Management, Marketing, Business Administration, or related fields is an
added advantage.
Team and Reporting
Night Shift: 6:00 PM to 3:00 AM / 08:00 PM to 05:00 AM (IST) â After Daylight Saving
Night Shift: 07:00 PM to 04:00 AM / 09:00 PM to 06:00 AM (IST) â During Daylight Saving
Week Off: Saturday and Sunday
Location
Coimbatore, India
Work from Office.
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