Product Test Engineer

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.

Position Overview:

The Product Test Engineer is responsible for the testing and validation (T&V) of the product releases, enhancement and patches releases included. Working closely with the Senior Product Test Engineer and Product Manager, they are responsible for delivering a high quality system to our client (endpoint’s internal OPS teams).

• Responsible for testing through the entire lifecycle of a project, including test case development, execution and verification.
• Tracking and reporting software defects, along with verifying resolved issues in ticket tracking application.
• Assist in on-going process improvement for test case management.
• Manages defects and reports testing status to product development teams and Lead Product Test Engineer.
• Provide the product development teams with testing progress and continuous risk assessment during the Testing phase.
• Support validation efforts by acquiring evidence during testing phase, as well as generating validation reports at cycle end.
• Follow all current processes (Standard Operating Procedures and Working Instructions) for T&V cycle in Product Development
• Proactively works to understand the major components of the product through training and project assignments.
• Displays commitment to excellence and quality.
• Create and execute test cases.
• Document traceability between testing, system requirements, and product requirements documentation in a timely manner.
• Complete all testing deliverables at the end of the testing cycle.
• Demonstrate efficient and accurate completion of all responsibilities.

• Bachelor's degree or equivalent and/or appropriate experience

• 2-4 years’ experience working in software development or software testing/ Quality Assurance.
• Strong ability to understand technical software concepts and comfortable interacting with databases.
• An excruciatingly high-level of attention to detail with excellent organizational skills and a proven ability to multi-task.
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
• Previous experience working in a fast-paced, entrepreneurial environment preferred.
• Prior experience testing voice (IVR) web (IWR) and mobile (IMR) platforms a big plus.

• Strong attention to detail.
• Excellent organizational and time management skills.
• Good communication skills.

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