Program Manager - HR

About R1 RCM

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. 

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone. 

Job Description

Position:             Talent & Engagement Manager

Department:    Human Resources

Reports To:         Associate Director, Talent & Engagement

Location:             Gurgaon

Role Background/ Objective

This position is responsible for the development and implementation of global talent management and organisation development initiatives for R1 India. This position will work closely with Associate Director, Talent & Engagement to support and facilitate range of people and organization development initiatives.

This role requires a strategically oriented, solutions-driven professional who combines strong project management discipline with deep talent management expertise. The incumbent must be adept at influencing stakeholders, managing complex cross-functional initiatives in a matrix environment, and translating business strategy into scalable people solutions

Key Responsibilities

• Partner with the global talent management and local HR and business stakeholders to design and implement enterprise-wide Talent and OD strategies aligned to organizational priorities
• Manage multiple, complex talent and engagement initiatives using strong project management practices, including planning, governance, risk management, stakeholder communication, and execution
• Create clear project plans, milestones, and success measures; proactively track progress and ensure on-time, high-quality delivery
• Coordinate with global and local stakeholders to ensure alignment, scalability, and seamless execution across geographies
• Leverage people analytics, engagement insights, and qualitative data to drive evidence-based decisions, measure effectiveness, and continuously enhance talent programs
• Consult with business leaders to design customized talent and team development solutions, addressing current and future capability needs
• Drive Culture and Change initiatives by embedding organizational values, leadership behaviors, and the Leadership Competency Framework across HR processes and employee life-cycle touchpoints

Qualifications, Skills & Experience

• 6-10 years of work experience, with at least 3-4 years in a COE role in Talent Management in a global MNC, in a matrix structure
• Strong grounding in Talent Management frameworks, including performance management, succession planning, leadership development, and employee engagement
• Demonstrated project management capability, with experience handling multiple, parallel initiatives end-to-end
• Hands-on experience using project planning, tracking, and collaboration tools to manage timelines, dependencies, and stakeholder communication
• Excellent stakeholder management and influencing skills, with the ability to engage credibly with senior leaders
• Experience partnering with and managing external vendors for talent, OD, engagement, and learning interventions
• Strong content design and program development skills, including creation of toolkits, playbooks, communications, and learning materials
• Exposure to best-in-class HRIS and learning systems (e.g., Workday or similar platforms)
• High level of initiative and creativity, with the ability to originate, scope, customize, and implement solutions
• Experience in running best employer / workplace certification programs
• Exposure to managing Employee Resource Groups (ERGs) or employee networks
• Strong organizational skills with the ability to prioritize, manage ambiguity, and deliver with high ownership and accountability
• Sound judgment, professionalism, and discretion in handling sensitive matters
• Advanced proficiency in Excel, PowerPoint, and Word, with ability to present insights and recommendations effectively

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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