Program Manager - Implementation

Project Manager

Naukri is seeking an experienced Project Manager who has a good understanding of technology and has worked with enterprise clients, preferably in B2B SaaS space. We are looking for an individual who has experience of managing a unit, owning project initiatives in a lead role and collaborating with both internal and external stakeholders.

The primary responsibility will be to oversee projects around implementation of Amplify product for enterprise customers.

• Manage a unit of implementation members.


• Ensure overall growth and success of each team member in your unit.


• Devise a mechanism to gather latest project updates from the project team.


• Actively participate in, and at times, lead Implementation Weekly Account Reviews.


• Review project plan, scope document and other artefacts that the team prepares.


• Ensure project is delivered as per agreed timelines with a quality score of >95%.


• Highlight project risks, if any, to internal and external stakeholders in a timely fashion.


• Participate in internal testing and UAT process with the customer prior to Go Live.


• Participate in governance meetings with the clients and serve as a point of escalation between the client/business area and internal stakeholders for the implementation of the product.

An ideal candidate should have:

• 5-7 years of prior work experience in project management, account management with high levels of customer focus


• Collaborative high performer in rapid growth tech environments, self-motivated, a good listener with relevant experience preferably in enterprise SaaS space

Competencies required for Success in This Role

• Team/People Management & Leadership skills


• Project Planning & Execution


• Excellent conversational skills


• Logical & Analytical thinking


• Customer empathy


• Problem solving


• Ownership & drive


• MS Office