Program Manager- School Programs, Mumbai

Role: Program Manager—School Programs, Mumbai
Experience: 10+ years | Salary: Up to 16 LPA

Insights: We are looking for someone who brings experience working in schools, managing large projects [10-15 crs], and teams of 50+. We are not looking for folks with skilling/employability background for this role
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Roles & Responsibilities

• Support, create, and implement strategies to enhance the Education program Maintain positive donor and school relationships. Coordinate between various internal stakeholders and external stakeholders and resolve conflicts, if any.
• Communicate with various stakeholders and team on a regular basis and able to present the program outcomes at various internal/external meetings or platforms. Build strong monitoring and evaluation frameworks for the program and develop key performance indicators for the program team.
• Create templates/tools that the program team can use on a regular basis to track the program data on student progress and teacher performance. Supervise, coach and mentor the team on effective implementation of the tools provided.
• Review and oversee all program activities in various schools across Mumbai, measure their performance on weekly/monthly/quarterly basis and document the same. Visit schools in Mumbai at least twice a month to support and supervise program implementation.
• Stay informed about trends in the fields of Education, evaluate the effectiveness of educational initiatives in the project, identify improvement gaps, best practices and implement the measures in the program effectively.
• Liaise with the operations teams (HR, Finance, Procurement) to ensure smooth functioning of the project.
• Closely collaborate with the internal/external training experts towards training the program team on soft skills, academic skills and other essential skills that are critical for implementing the content effectively, thus leading to learning outcomes in the beneficiaries (students/teachers/any)
• Work with various departments to ensure organizational and donor reports are provided on a timely basis
• Provide regular updates on program implementation and plans to the Project Partner and Management.
• Ensure that relevant standards, process and regulations of the client & organization is upheld.
• Handle escalations, resolve issues, and take corrective actions wherever required.
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Knowledge and Skills

• Bachelor’s/Master’s degree (minimum qualification)
• At least 10 years of experience in managing large-scale education programs for NGOs/CSR or philanthropic organizations
• Strong problem-solving skills, agility, and speed.
• Should have proven experience of working in complex projects involving multiple stakeholders, partners, etc.
• Ability to demonstrate ownership and work in a collaborative, multidisciplinary environment as part of a closely-knit team (showcasing patience, tenacity, grace under pressure and leadership and inter-personal skills)
• Should have experience in primary and secondary research and creating and reviewing academic assessments
• Proficiency in concise communication and making presentations and data analysis Highly effective interpersonal skills

This is an urgent role, and profiles will be reviewed every 3rd day. 

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Hiring Note: Applications will be reviewed on a rolling basis. This job is first posted on June 16, 2025, on GroundZeroJobs.Org

For any questions, ping us on the support helpline [WhatsApp Chat only]: +91-8058331557