Program Support Analyst

• Prepare meeting agendas in consultation with the Program Leads (includes - financial data, recent wins updates, pipeline review, relationship focus so on).
  
• Producing accurate and timely reporting of portfolio/ account performance status monthly.
  
• Ability to analyze and offer program level insights to business from Portfolio Accounts Analysis, Client interviews, surveys, etc.
  
• Independently manage projects including stakeholder communications, pipeline management, project prioritization and project delivery
  
• Demonstrates an understanding of stakeholders’ priorities and manage accordingly
  
• Ability to scope and project manage a business request that needs cross -functional team involvement
  
• Conducting thorough secondary research on different companies, sectors, and industries to create specific reports and marketing collaterals
  
• Contribute to the account planning workshops by creating pre -read reports, setting up the workshop, take notes, etc.
  
• Strong relationship building/relationship management skills as well as ability to develop close working relationship with colleagues
  

Cluster Focus

• Support the development and execution of client strategies for our key target clusters
  
• Support the portfolio managers with opportunity management, relationship building, reporting, and client knowledge.
  
• Assist cluster leads with industry specific reporting & communicating trends
  
• Identify industry trends, client needs and link our capabilities and marketing programs and point of views (POVs)
  
• Understand the firm’s service offerings, and map them with clients’ needs and market trends
  
• Build relationships across internal and external ecosystem; and connect with peers, subject matter experts, global counterparts, clients, and vendors to help develop new ideas for the team, and create alliances
  
• Develop and optimize the processes relevant to overall portfolio
  
• Support the senior members in the team with ad -hoc and recurring requests related to portfolio governance