Program Test Manager - SME

Delivery involves multiple platforms and technology teams, including the nCino platform, Locus on MS Dynamics, EDW and EDL, SAP BS9, and IFRS9. Workstreams are already mobilised and engaging with their respective delivery teams. Accountable for end‑to‑end test delivery, including overall test planning, scheduling, estimation, budgeting, and management of RAID. Develop and own all testing related artefacts, including the E2E Test Strategy, Test Approach, Test Plan, and Test Closure Report. Own end‑to‑end testing delivery by coordinating all testing activities across the different testing phases, ensuring alignment across different Domains, Tribes, and Squads. Oversee end‑to‑end defect management, ensuring timely triage, prioritisation, resolution, and clear communication across all stakeholders. Provide program‑level test reporting, incorporating established status reporting and metrics. Represent testing in PDG and Leadership governance forums Manage vendor testing resources to ensure effective delivery, clear accountability, and high‑quality execution of all testing activities. Coordinate and track progress across test automation and NFT to ensure planned activities are delivered on time and to the required quality. Proven experience delivering large‑scale, cross‑domain testing programmes within regulated financial services environments. Strong understanding of multi‑platform delivery involving cloud‑based lending platforms, CRM solutions (MS Dynamics), data warehouses/lakes, and core banking systems. Demonstrated ability to lead testing across complex organisational structures (Domains, Tribes, Squads) and multiple geographic locations. Expertise in defect management, test governance, risk management, and stakeholder communication. Proficient in Jira, Zephyr Scale, and Confluence for test planning, execution, reporting, and documentation. Experience working within an Agile delivery model, including Tribe‑ and Squad‑based structures, is highly desirable.