Project Coordinator

About the Role

We are looking for a detail-oriented and proactive Project Coordinator to support the successful delivery of projects across multiple domains. The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and can effectively coordinate between customers, suppliers, and internal teams to ensure seamless project execution.

Key Responsibilities

• Coordinate end-to-end delivery of products and services, including telephony solutions, data connectivity, and hosted systems.

• Act as the primary point of contact for customers during project delivery, ensuring high levels of satisfaction.

• Manage and track project progress, ensuring timely delivery within agreed SLAs.

• Conduct regular follow-ups with suppliers, carriers, and internal teams to avoid delays.

• Provide weekly project updates through reports, calls, and emails to stakeholders.

• Handle order processing, approvals, and ensure alignment with customer requirements.

• Maintain accurate records and documentation in CRM tools such as Salesforce.

• Onboard new customers as per defined processes and ensure smooth project initiation.

• Attend customer meetings, kick-offs, and provide updates on delivery status.

• Support Project Delivery Managers in documentation, reporting, and coordination tasks.

• Assist in basic hardware configuration and service setup when required.

 Key Skills & Competencies

• Strong project coordination and stakeholder management skills

• Excellent communication and customer handling abilities

• High attention to detail and accuracy

• Ability to manage multiple priorities and meet deadlines