Project Lead - Lean Digital Transformation 3

Project Lead - Lean Digital Transformation

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Build and implement a factory model to industrialize the Robotic Process Automation (RPA) across all LOBs to deliver the agreed scope and realize the required business benefits using an Agile RDLC model.
• Design and program manage RPA project plan and its adherence. Must have experience in deploying RPA bots elsewhere with direct experience in deploying RPA bots.
• Create Road Map for RPA deployment.
• Deploy RPA bots to improve transaction efficiencies across an account to improve operational effectiveness and adhere to controllership.
• Deploy QPA and LSS projects for mitigating process issues and improving Operational efficiencies identified across towers.
• Conduct full lifecycle of deploying bots through project management from analysis to design, development, and handing over to support through effective coordination between various functions involved in the entire lifecycle. Must have project management experience elsewhere.
• Work closely with the RPA Technical team and Operations teams to ensure technical solutions are designed to deploy the bots as a team. Must have an understanding of one or more market-leading RPA technologies
• Contribute to the creation of roadmap with account global operating lead for driving RPA transformation and process improvement and conduct periodic reviews with internal and external stakeholders calling out risks and issues on time.
• Support Operations to meet the business objective by application of robotics and analytics capabilities
• Robotics platform knowledge and Experience in driving RPA implementation. Experience in one or more of the market leading RPA platforms is must from Automation Anywhere, Blueprism, Uipath, or MS- Power Automate
• Understanding of Six Sigma, Lean and Continuous Improvement concepts.
• Project Management skills –Strong Influencing skills and clarity of thought on effective project management is required. Good to have PMP, CSM certifications.
• People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders
• Delivers oral and written communications that have clarity and impact.
• Creates a team environment of accountability and commitment for reaching project goals. Must be able to work in dynamic and tight deadlines to meet the project schedule.
• Experienced Process improvement and Automation expert with domain exposure in F&A, Baking and IT domains.
• Experience as LDT resource leading large business Client:
• Responsible for directing VSM and Process Mapping activities for identifying and developing automation ideas.
• As MBB, Conducting Workshops for identifying Automation opportunities and creating VSM to extract information required to make QPA, RPA Automaton roadmap.
• Educate and make Genpact internal and Client stakeholders aware of the RPA deployment methodology for increased participation and collaboration where required.
• LSS- GB / BB certification

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Advanced Lean Six Sigma Black Belt Certification Course - Council for Six Sigma Certification (CSSC)Council for Six Sigma Certification (CSSC)

Required Skills

Delivery Management, Lean Management, Process Standardization, Project Management, Stakeholder Management, Strategic Planning

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Lean Digital Transformation

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.