·
Overall project delivery,
planning and monitoring in collaboration with MIDC including planning,
supervising the overall progress of the project, conformance with the
timelines, budgets and service levels.
• Monitoring of the
compliance of the contractual obligations of the SI.
• Monitoring the
operations and maintenance of the overall system as per the standards and
requirements defined for SI including but not limited to resolution of issues,
availability of the system, updating hardware or system software etc.
• Assist in ensuring
that the SLAs and performance levels defined for SI are met as agreement.
• Reviewing the work of
System Integrator and enable MIDC in recommending payments/approve payments.
• Assist in Planning,
preparing & execution of the User Acceptance Test, tracing the functional
requirements before the Go Live.
• Assist in Preparation
and submission of Go -Live Report.
• Assistance to MIDC to
conduct the assessment/review of the system before rolling it out.
Project Coordination
& Delivery
- Act as the single point of contact between MIDC officials and the project implementation team.
- Ensure end -to -end project execution as per scope, timelines, and contractual commitments.
- Monitor project milestones,
deliverables, and dependencies to ensure on -time delivery.
- Coordinate with onsite and offshore
teams for smooth implementation.
- Able to work on invoicing.
2. Client &
Stakeholder Management
- Conduct regular meetings with MIDC stakeholders to review progress, issues, and action items.
- Understand departmental requirements,
road project workflows, and statutory processes.
- Communicate project status, risks, and
mitigation plans clearly to client leadership.
- Support decision -making by providing
technical and operational inputs.
3. Requirement &
Change Management
- Gather, analyse, and document business
and technical requirements from MIDC users.
- Manage change requests, assess
impact on scope, cost, and timelines, and get approvals.
- Ensure proper alignment between
approved requirements and system implementation.
4. Implementation &
UAT Support
- Oversee system configuration,
deployment, and rollout at MIDC.
- Plan and manage UAT activities,
coordinate test cases, defect tracking, and closure.
- Ensure issues identified during UAT or
pilot phases are resolved in coordination with technical teams.
5. Vendor & Team
Management
- Manage onsite project resources, assign
tasks, and track performance.
- Coordinate with third -party vendors,
consultants, and infrastructure teams as required.
- Ensure adherence to quality standards,
processes, and documentation practices.
6. Risk, Issue &
Escalation Management
- Identify project risks and operational
challenges proactively.
- Maintain an issue and risk register with mitigation strategies.
- Escalate critical issues to appropriate
stakeholders in a timely manner.
7. Training & User
Enablement
- Plan and conduct training sessions for MIDC users and officials.
- Ensure availability of user manuals,
SOPs, and training materials.
- Support change management and user
adoption across departments.
8. Compliance &
Documentation
- Ensure compliance with government
norms, MIDC guidelines, and IT policies.
- Maintain project documentation
including MOMs, reports, approvals, and sign -offs.
- Support audits, reviews, and reporting
requirements.
9. Operation &
Maintenance Supports
- Coordinate operations and maintenance
activities.
- Provide onsite support during
stabilization phase.