Forward Air headquartered in Tennessee, USA, powers high-value logistics through expedited freight and intermodal solutions across major international gateways. Its newly launched strategic GCC IT captive unit in India serves as the core technology hub—engineering next-generation supply chain platforms, cloud systems, and data analytics with direct global impact.
Employment Type: Full-Time
Location: Mysore, India
Job Description
• Lead a structured knowledge-capture effort in your first weeks: batch job inventory, pipeline
dependencies, runbooks, known workarounds, failure history, and escalation contacts —
documented in Forward Air-owned locations and verified by the US team.
• Run daily triage of production issues, batch failures, and incoming requests, keeping every open
item assigned, prioritized, and current in Azure DevOps.
• Plan and track enhancements and projects across sprints or Kanban flow; manage scope,
dependencies, and dates with business owners and the US team.
• Coordinate transitions as new engineers join: shadowing plans, handoff checklists, and
readiness checks before work changes hands.
• Act as the single front door for questions to US engineers — batching and routing them so the
US team can review and unblock without being interrupted continuously.
• Enforce work-item hygiene and the team's QA and production checklists, including business-
logic validation, not only data-movement checks.
• Produce a concise weekly scorecard: open production items, aging items, deliveries, risks, and
transition status.
• Identify delivery risks early and escalate with options, not just problems
Requirements
• Strong working knowledge of Azure DevOps boards, backlogs, queries, and dashboards.
• Ability to read and understand data pipelines, SQL, and job dependencies well enough to
challenge estimates and spot gaps — you do not need to code daily.
• Track record of producing clear operational documentation and runbooks.
• Experience running production support or incident triage alongside project delivery.Forward Air | Omni Logistics · Project Manager — Data Engineering — Job Description
• Excellent written English; able to communicate crisply with US business and technical
stakeholders.
• 5–8 years of experience in project management, delivery management, or technical programme
management, preferably in a data or software engineering context.
NICE T O HAVE
• Exposure to Azure Databricks, Azure Data Factory, or Talend environments.
• Experience in logistics, transportation, or supply chain.
• Experience leading a team through a vendor or platform transition.
• PMP, PRINCE2, or equivalent project management certification.
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