Property & Facilities Head, VOIS India

Band: F14 Department: Property & Facilities Reports to: Head of HR India Centre Ensure ongoing industry benchmarking of Admin/Infrastructure/transport and related services and work on continuous enhancement/ automation of services Deliver & Manage Civil & Infrastructure projects from design till handover phase to cater to the organization & business growth across all locations. Management of property/ facilities related vendors as well as compliances on an ongoing basis with 100% integrity. Build and maintain strong relationships with internal and external stakeholders, including tenants (multi tenant locations), contractors, and regulatory bodies. Key performance indicators: Real estate portfolio management and optimisation against defined space and cost metrics. Customer performance - internal stakeholder and employee metrics. 100% safe & compliant facilities Technical know-how of all aspects related to Property & Facilities. Experience of transforming a Property team from a traditional operating model to a fully outsourced model would be advantageous. Experience of managing Property & Facilities function at scale for multi office, multi city organizations. Strong experience of developing and managing facilities within a large national or, multi national organisation. Senior stakeholder management in a matrixed work environment at both local and global level. Commitment to superior customer service, and structured approach to work. Drive innovation and automation through the function. Ability to lead and motivate teams in a geographically dispersed, hybrid and dynamic work environment. Financial management - budgeting, cost control, cost optimization, reporting. Communication skills - excellent interpersonal communication, presentation and business writing skills Vendor management. A detailed understanding and experience of how to deliver and manage ‘safe' workspace, with a detailed knowledge of all relevant local safety standards and working with the Group SHW team to deliver against defined global policies and standards. Bachelor's / Masters degree in Surveying or Engineering preferred, Business Administration acceptable with significant post qualification Property experience plus relevant professional body membership. Member of a relevant professional body RICS, CIOB, BIFM, CIBSE or local equivalent.