Auto QC: Ensure daily automated QC tasks are completed with high precision to maintain data quality and operational efficiency.
Business QC: Deliver high -quality, requirement -based QC ensuring business expectations are consistently met.
Vernacular Script Translation: Ensure accurate and timely translation of scripts across multiple vernacular languages to support project delivery and quality.
Speech Analytics QC: Ensure Quality of delivery and Improve speech analytics accuracy per the business requirement.
UAT & Flow based testing: Strengthen Testing Quality Through Robust Test Case Creation
AI Trainin: Enhance BOT call performance through targeted AI training and continuous learning
Requirements
Qualification:Computer Science or related field.
Language Skills:English and Gujarati (Hindi knowledge would be an added advantage).
Good communication, analytical, and problem‑solving abilities.
Willingness to learn and contribute to ongoing projects.
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