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QA Analyst Selene Finance

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Job Description - QA Analyst Selene Finance

ROLE AND RESPONSIBILITIES 
• Completes assigned quality assurance audit reviews timely per assignment and in line with SLA. 
• Works to identify key risks in the assigned area and escalates concerns to their supervisor. 
• Provide feedback to supervisor on success and failures identified during the Quality Assurance process. 
• Reports any training needs or opportunities to management. 
• Provide procedures and address issues that may hinder accuracy, timeliness and/or deadlines. 
• Ensure regulatory and operational compliance for loans reviewed.
 • Responsive to internal and external customer needs in a timely, accurate and professional manner. 
QUALIFICATIONS AND TECHNICAL SKILLSETS: 
• 2-4 years’ experience in operations, operational risk, or risk management; US or any region mortgage servicing experience preferred. 
• Any experience in Loss mitigation, foreclosure, bankruptcy and underwriting is beneficial • Any experience in working with Sagent\MSP\LoanSphere (BKFS) is good to have 
• Bachelor’s Degree preferred in a related discipline such as Business, Public Policy, Communications, or Public Relations. 
• Excellent communication skills across multiple stakeholder levels, both internally and customer-facing. 
 • High level of attention to detail
 • Outstanding analytical capabilities to deconstruct a complex situation into root causes.
 • Ability to judge and assess situations in a very objective manner.
 • Ability to maintain a calm demeanour in critical, escalated, fast-paced situations.
 • Demonstrated analytical-thinking and problem-solving experience.
 • Able to prioritize one’s own daily activities.
 • Capable of working in a team environment 
• Can use good judgement 
NOTES: 
 Prefer candidates already residing in Bangalore
Original job QA Analyst Selene Finance posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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