QA Engineer (B1) - Paymentor

• Technical Skills required for the role.
  
  
  
  • Experience in writing Test Scenarios and test plan documentation.
  
  
  • Experience in automating test plans using the latest tools and techniques.
  
  
  • Experience in generating test metrics and reports to measure solution quality against business objectives and suggest product, system, and training improvements.
  
  
  • Experience testing Agile projects.
  
  
  • Experience in contributing to the creation and refinement of QA strategies.
  
  
  • Broad experience in different testing types – Functional testing, Regression testing, API testing, Integration Testing UAT, and Performance testing
  
  


• Must have Soft Skills
  
  
  
  • Leverages teamwork to achieve organizational goals aligned with business outcomes.
  
  
  • Leading by example
  
  
  • Flexibility and agility
  
  
  • Business acumen
  
  


• Desired Soft Skills
  
  
  
  • Skilled in collaborating cross-functionally with geo-distributed stakeholders.
  
  
  • Comfortable presenting to stakeholders both internally and externally
  
  


• Process Specific Skills
  
  
  
  • MUST HAVE: Strong experience with Data Processing Pipeline.
  
  
  • MUST be able to hit the ground running.
  
  
  • Experience with Agile methodologies. 
  
  
  • Experience with Test Automation processes and tools.
  
  

As Lead Assistant Manager - QA Engineer, you will …

• Responsible for maintaining overall SLA for Technical Operations.


• Work closely with ServiceDesk and Level 1 teams to streamline query management.


• Must understand the business and application workflows of the supporting systems.


• Responsible for proactive monitoring of application uptime and reduction in incidents.


• Organize and coordinate major incident management and critical outages.


• Triage and collate monthly operational KPIs to identify areas of process improvements.


• Train and mentor team members on supporting systems.


• Handle escalations and drive initiatives that enable the Level 2 support team to function more efficiently.


• Automate and execute QA plans for EXL Digital solutions that utilize EXL Digital products and solutions to improve client outcomes.


• Contribute to Cloud QA best practices around test automation, test execution, and result reporting for the Digital team.


• Share QA findings with the Cloud COE and Digital peer teams to enhance future offerings.

Preferred Qualifications

• Bachelor’s degree/MCA in Computer Science, Information Technology, or a related field.


• Proven track record of delivering high-quality automation testing solutions.


• Strong analytical and problem-solving skills.


• Ability to work independently and as part of a team.


• Ability to multitask and flexibility with timing.