Job Description – Quality Head

Department: Quality Assurance / Quality Control

Industry: Vacuum Furnace / Heat Treatment Equipment Manufacturing

Reporting To: Plant Head / General Manager / Director

Job Purpose:

To lead and manage all quality assurance and control processes across the manufacturing and service operations of vacuum furnace systems. Ensure product and process quality, regulatory compliance, and continuous improvement in line with industry standards such as ISO 9001, ASME, CE, etc.

Key Responsibilities:

· Develop, implement, and maintain the company's quality management system (QMS).

· Establish quality benchmarks and KPIs for continuous improvement.

· Lead quality audits (internal, customer, and third-party).

· Ensure all vacuum furnace systems meet technical specifications and safety standards.

· Manage in-process and final inspection, testing, and validation procedures.

· Oversee documentation, traceability, and compliance with manufacturing and design records.

· Handle customer complaints related to product quality; lead root cause analysis and implement corrective/preventive actions (CAPA).

· Participate in client quality reviews and inspections.

· Audit and evaluate suppliers/subcontractors for quality standards.

· Drive supplier development initiatives for critical components like vacuum pumps, heating elements, sensors, etc.

· Lead a team of QA/QC engineers and inspectors.

· Conduct training sessions on quality tools and systems (e.g., 8D, FMEA, Six Sigma, Kaizen).

· Ensure compliance with ISO 9001, ISO 14001, ASME, PED, CE, RoHS, etc., where applicable.

· Liaise with certification bodies and government agencies as needed.

Key Skills & Competencies:

· Deep understanding of vacuum furnace design, operation, and heat treatment processes.

· Strong knowledge of quality systems, inspection tools, and measurement equipment (CMM, NDT, etc.).

· Proficiency in quality methodologies (Six Sigma, SPC, FMEA, 5S, 8D, etc.).

· Excellent analytical, problem-solving, and decision-making abilities.

· Strong leadership, communication, and cross-functional coordination.

Qualifications & Experience:

· Education: B.E./B.Tech in Mechanical / Metallurgy / Industrial Engineering or related field.

· Experience: 10–15 years of experience in quality roles, preferably in a vacuum furnace or heat treatment equipment industry, with at least 3–5 years in a leadership position.

· Certifications (Preferred): Lead Auditor ISO 9001, Six Sigma Green/Black Belt, ASME/PED familiarity.