Quality Manager Electronics Manufacturing

Position: Quality Manager – Electronics
Manufacturing

Work Location: Mysore

Job Summary:

We are looking for a results-driven and
experienced Quality Manager to lead the quality function in an EMS
environment, with a specific focus on PCBA (Printed Circuit Board Assembly), box build, and cable assembly operations. The ideal candidate
will manage the Quality Management System (QMS), drive process and product
quality improvements, lead customer and regulatory compliance efforts, and
foster a culture of quality throughout the organization.

Key Responsibilities

Quality Management System (QMS)

• Establish, implement, and
  maintain a robust QMS aligned with ISO 9001, ISO 13485, or
  other relevant standards.
  
• Ensure compliance with IPC
  standards (IPC-A-610, IPC/WHMA-A-620, etc.).
  
• Prepare and lead internal,
  customer, and third-party audits.
  
• Maintain accurate quality
  documentation and ensure audit readiness.
  

Process Quality – PCBA, Box Build, Cable
Assembly

• Oversee in-process and final
  quality checks across SMT, PTH, reflow, testing (ICT, FCT), box build
  assembly, and cable harnessing.
  
• Implement and monitor
  quality control plans at each production stage.
  
• Conduct root cause analysis
  (RCA) for internal and customer quality issues and lead 8D/CAPA
  activities.
  
• Ensure proper usage of tools
  like FMEA, SPC, MSA, control plans, and process audits.
  

Customer & Supplier Quality

• Act as the primary interface
  for customer quality concerns, audits, and quality improvement
  initiatives.
  
• Manage RMA, NCR, and
  customer complaint resolution processes with structured
  problem-solving (8D, 5 Why, etc.).
  
• Evaluate and monitor
  supplier quality; conduct supplier audits and drive corrective actions.
  

Quality Reporting & Metrics

• Track and report on key
  quality performance indicators:
  
• First Pass Yield (FPY)
  
• DPMO / PPM
  
• RMA rate
  
• Cost of Poor Quality (COPQ)
  
• Supplier defect rate
  
• Present quality data and
  analysis to management and customers as needed.
  

Team Leadership & Training

• Lead and mentor a team of
  quality engineers, technicians, and inspectors.
  
• Provide training on quality
  tools, IPC standards, workmanship criteria, and customer-specific
  requirements.
  
• Promote continuous
  improvement culture across departments.
  

Qualifications & Skills

Education & Experience

• Bachelor's degree in
  Electronics, Mechanical Engineering, Quality, or a related technical
  field.
  
• Minimum 12-15 years of experience in quality leadership roles in EMS/contract
  manufacturing.
  
• Hands-on knowledge of PCBA,
  cable harnessing, and box build quality control.
  
• Familiarity with IPC-A-610, IPC/WHMA-A-620, J-STD-001.
  
• Experience with quality
  standards like ISO 9001, ISO 13485, IATF 16949, or AS9100 is a plus.
  

Tools & Skills

• Skilled in problem-solving
  tools: 8D, 5 Why, FMEA, Fishbone, Pareto, etc.
  
• Knowledge of Lean, Six Sigma
  methodologies (Green/Black Belt preferred).
  
• Excellent communication and
  team leadership skills.
  
• Proficiency in MS Office,
  ERP/MES systems, and quality software tools.
  

Key Performance Indicators (KPIs)

• First Pass Yield (FPY)
  
• Defect Per Million
  Opportunities (DPMO)
  
• RMA/Customer Complaints per
  Month
  
• Audit NCs and Closure Time
  
• COPQ (Cost of Poor Quality)
  
• Supplier Quality (PPM,
  On-Time Quality)