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Quality Specialist Complaints

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Job Description - Quality Specialist Complaints

· Developing and ensuring compliance with quality plans and programs

· Coordinating regulatory inspections under the manufacturing and wholesale distribution licenses

· Implementing regulatory compliance in cooperation with the Regulatory Affairs Manager

· Monitoring of Group quality standards and their implementation in the local QMS

· Recording and initial assessment of reported cases of drug risks or suspected cases where pharmaceutical-technical defects are involved

· Collaboration and point of contact for Customer Service/KAMs/Medical Information and other departments regarding complaints.

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