Receptionist
Overview
The Receptionist will be responsible for managing front office operations and ensuring a
professional and welcoming experience for visitors, clients, and employees. The role involves
handling incoming calls, coordinating visitor management, maintaining administrative records,
and supporting day -to -day office administration activities. The ideal candidate should possess
excellent communication skills, a customer -service mindset, and the ability to manage multiple
responsibilities efficiently.
Candidates with experience in reception, front office administration, customer service, or
administrative support roles will be preferred.
Key Responsibilities
â Welcome visitors, clients, candidates, and employees in a professional and courteous
manner.
â Manage the front desk and ensure smooth day -to -day front office operations.
â Handle incoming phone calls, direct calls to the appropriate departments, and take accurate
messages when required.
â Maintain visitor records and ensure adherence to visitor management protocols.
â Coordinate meeting room bookings and assist in arranging meetings as required.
â Receive, sort, and distribute incoming mail, courier packages, and official correspondence.
â Support administrative activities including filing, documentation, data entry, and maintaining
office records.
â Assist in maintaining office supplies inventory and coordinate procurement requests when
necessary.
â Provide basic information regarding the organization's services and direct inquiries
appropriately.
â Coordinate with internal departments to ensure efficient communication and workflow.
â Support HR and Administration teams with scheduling interviews, onboarding activities, and
employee coordination when required.
â Ensure the reception area and common areas are maintained in a clean, organized, and
professional manner.
â Handle customer and visitor queries efficiently while maintaining confidentiality and
professionalism.
â Perform other administrative duties assigned by management from time to time.
Requirements
Qualifications
â 10th Pass / 12th Pass from a recognized board.
â Diploma or certification in Office Administration, Front Office Management, or Customer
Service will be an added advantage.
Experience
â 1 to 2 years of experience in Reception, Front Office Administration, Office Coordination, or
Customer Service roles.
â Fresh candidates with excellent communication skills and a professional attitude may also be
considered.
â Experience in handling front desk operations in corporate environments will be preferred.
Requirements
Technical Skills
â Basic proficiency in Microsoft Office Suite (MS Word, MS Excel, Outlook).
â Ability to maintain records, visitor logs, and administrative documentation.
â Familiarity with office equipment such as printers, scanners, EPABX systems, and
photocopiers.
â Basic data entry and reporting skills.
Administrative Skills
â Front Office Management.
â Visitor and Call Handling.
â Meeting Coordination.
â Record Maintenance and Documentation.
â Office Administration Support.
â Customer Service Coordination.
Soft Skills
â Excellent verbal and written communication skills.
â Professional appearance and positive attitude.
â Strong interpersonal and customer service skills.
â Good organizational and multitasking abilities.
â Attention to detail and problem -solving mindset.
â Ability to maintain confidentiality and professionalism.
â Strong time management skills and ability to prioritize tasks effectively.
Additional Requirements
Languages
â English and Tamil.
Preferred Attributes
â Pleasant personality with a customer -centric approach.
â Ability to work effectively in a fast -paced environment.
â Professional telephone etiquette and communication skills.
Benefits
Benefits
Compensation
â CTC: ₹2.0 – ₹3.0 LPA (Based on experience, communication skills, and interview
performance).
Employee Benefits
â Provident Fund (PF) coverage from the first day of employment.
â Employees earning up to ₹21,000 per month will be covered under Employee State Insurance
(ESI) benefits.
â Employees earning above ₹21,000 per month will be eligible for Mediclaim coverage.
â Gratuity benefits as per company policy and applicable statutory regulations upon completion
of 5 years of continuous service.
Work Schedule
â 6 Days Working (Monday to Saturday).
â Working Hours: 9:30 AM to 6:00 PM.
Additional Benefits
â Opportunity to build a career in office administration and customer service.
â Exposure to cross -functional coordination and corporate operations.
â Professional growth opportunities based on performance and organizational requirements.
â Compensation and career progression based on performance, experience, and business
needs.
Salary :
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