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Receptionist cum Admin (Receptionist & Office Administrator)

Job Description - Receptionist cum Admin (Receptionist & Office Administrator)

Receptionist Cum Admin ( Receptionist & Office Administrator)


About Company:


Artha Energy Resources is a developer and owner of Solar Energy Projects. The organisation provides IPP solutions, EPC and O&M solutions to C&I customers across 17 states in India.


Role Overview
The Receptionist & Office Administrator is responsible for managing the front desk, ensuring a professional first impression for all visitors, and supporting smooth day-to-day office operations through efficient administration, vendor coordination, and discipline enforcement. 


Reports To: EA / Managing Partner 


Location: Office No.5, 1st Floor, Surya Mahal Building, B Bharucha Rd, Kala Ghoda, Fort, Mumbai Maharashtra – 400013. 


Qualification & Experience



  • Graduate in any discipline. 

  • 2–5 years of experience in Administration, Front Office, or Office Management. 

  • Experience in vendor management and reception activities preferred. 


Success Definition - Office runs smoothly with strong discipline, seamless front desk management, efficient vendor coordination and a professional environment.


Key Responsibilities 


 Front Desk & Reception Management 



  • Greet all visitors professionally 

  • Ensure minimal guest waiting time (<5 mins) 

  • Maintain visitor records 

  • Handle incoming calls and routing 

  • Ensure reception area cleanliness 


 Office Administration 



  • Maintain office supplies and inventory 

  • Coordinate housekeeping and maintenance 

  • Manage courier logs 

  • Ensure office infrastructure is functional 


Vendor Management 



  • Source vendors (minimum 5 quotes) 

  • Maintain vendor database 

  • Negotiate best pricing 

  • Manage AMC and service vendors  


 Invoice & Billing Coordination 



  • Collect and verify invoices 

  • Maintain proper records 

  • Coordinate with Accounts for payments 

  • Track due dates  


Office Discipline & Decorum 



  • Ensure punctuality and discipline 

  • Enforce dress code compliance 

  • Maintain professional environment 


 Guest Experience & Hospitality  



  • Prepare meeting rooms 

  • Ensure premium experience  

  • Offer refreshments to guests


IT Asset Management & Coordination 



  • Maintain inventory of mobiles, laptops and IT accessories 

  • Track asset issue, returns and handover at onboarding/offboarding 

  • Coordinate with IT vendor for repairs, replacements and troubleshooting 

  • Ensure proper documentation and tracking of all IT assets


Pantry & Office Support Team Management 



  • Manage pantry operations (stock, quality, hygiene) 

  • Supervise office boys and allocate daily tasks 

  • Ensure meeting refreshments and daily office service readiness 

  • Maintain discipline and performance standards for support staff 


Key Deliverables 



  • Professional guest experience 

  • Fully functional office with zero downtime 

  • Disciplined office environment 

  • Accurate IT asset tracking 

  • Efficient vendor and pantry management  


KPIs 



  •  Guest waiting time 

  •  Admin uptime 

  •  Invoice turnaround time 

  •  Vendor efficiency 

  •  Cleanliness and discipline feedback 

  •  Asset tracking accuracy 


Skills & Competencies 



  • Communication skills 

  • Negotiation ability 

  • Basic accounting knowledge 

  • Multitasking ability 

  • Professional etiquette 


 Behavioural Expectations 



  • Presentable and professional 

  • Proactive and accountable 

  • Detail-oriented 


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