Receptionist/Front Office- Lower Parel, Mumbai

Job Summary:
We are looking for a warm, organized, and customer-oriented Receptionist / Front Office Executive to serve as the first point of contact for customers and visitors. The candidate will manage front-desk operations, calls, appointments, customer queries, and administrative coordination while maintaining a professional environment.

Key Responsibilities:

• Greet and assist customers and visitors professionally.


• Handle incoming calls, inquiries, and messages.


• Coordinate appointments and service requests.


• Maintain the reception area and front-desk documentation.


• Manage couriers and deliveries.


• Support daily administrative and operational activities.


• Assist with billing, feedback collection, and basic reporting.


• Handle customer queries and coordinate with relevant departments.

Requirements:

• Graduate or equivalent qualification preferred.


• 2–5 years of experience in Reception, Front Office, or Customer Service.


• Excellent communication and interpersonal skills.


• Presentable, confident, and customer-focused.


• Proficiency in MS Office and basic computer operations.


• Ability to multitask and work professionally under pressure.