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Recovery Executive_Comm. Bank HO & Support_0119_0464_1050460_HRR

Job Description - Recovery Executive_Comm. Bank HO & Support_0119_0464_1050460_HRR

Description

 



Key Responsibilities



  • Follow up with customers for overdue EMI payments through calls, field visits, emails, and other collection channels.

  • Monitor assigned delinquent accounts and prioritize recovery actions based on aging buckets.

  • Negotiate repayment plans and settlements within approved guidelines.

  • Conduct customer visits for collection and verification purposes.

  • Coordinate with sales, credit, operations, and legal teams for resolution of overdue cases.

  • Ensure compliance with regulatory guidelines and internal collection policies.

  • Maintain accurate records of customer interactions, recovery efforts, and collection status.

  • Identify early warning signals and recommend preventive measures for potential defaults.


 


Required Skills





  •  Graduate in any discipline.




  • 1–5 years of experience in collections, recovery, field collections, or financial services.

  • Experience in Commercial Vehicle, Auto Loan, Construction Equipment, LAP, or Retail Asset recovery preferred.





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